Group Product Manager

1 month ago

Waterloo, Canada Equitable Life of Canada Full time

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.

**Position Title**: Group Product Manager

**Reports To**: Director, Group Marketing

**Department**: Group Marketing

**Term**: Permanent, Full-Time

**Work Arrangements**: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately September 2023), coming into the office a minimum of 2 days every other week on designated days.

**The Opportunity**: We are looking for an innovative and collaborative problem solver to join our Group Marketing team

The Group Product Manager will develop and launch competitive solutions and product enhancements to help drive growth and address the needs of our Group Benefits clients.

**What you will be doing**:

- Developing competitive solutions that meet client needs and that are aligned with Equitable Life’s growth, retention and profitability goals. This includes:

- Monitoring industry trends, customer needs and competitor products to identify gaps and opportunities in our offering
- Generating product ideas and assessing the potential of those ideas
- Developing business cases for new products or product enhancements
- Ensuring our existing products continue to meet client needs, remain competitive and continue to meet objectives for growth, retention, and profitability. This includes:

- Monitoring the performance of products
- Identifying gaps or issues with existing product offerings and leading initiatives to implement enhancements
- Monitoring changes in legislation and taxation, and leading initiatives to implement required product changes
- Monitoring competitor product offerings and evolving client needs, and recommending strategies to close gaps or capitalize on opportunities
- Managing product development projects of all sizes - from small product enhancements to large product launches. This includes:

- Managing cross-functional project teams to deliver on project objectives on time, in scope and on budget
- Leading the design of new products
- Developing and executing comprehensive project plans
- Ensuring all stakeholders and tasks are aligned on outcomes
- Managing the market research requirements for all divisional needs. This includes:

- Conducting market research to better understand customer needs, competitive offerings and industry trends
- Providing front-line product support to the Group Sales and Service teams and other internal departments
- Liaising with partners and third-party providers to clarify product features and coverage
- Developing and providing training to internal audiences to support Group projects and product launches
- Assisting with content development for our Advisor and Plan Administrator eNews bulletins, ensuring we communicate trends or developments (e.g. legislative or tax changes) that impact our product offering

**What you will bring**:

- 5-10 years group insurance experience, including a strong technical knowledge of contracts/products and how key processes (underwriting, claims, administration) impact our product and service offering
- Experience in product development is required
- Experience in underwriting, sales or claims is an asset
- The ability to balance a strong market orientation with an understanding of risk management is required
- Strong organization and prioritization skills
- Demonstrated project management skills and experience with the ability to plan and execute multiple projects simultaneously
- Excellent communication skills, including the ability to write business cases and product specifications, as well as the ability to lead a team or peers and those more senior without direct line authority
- Strong interpersonal and influencing skills with the ability to effectively lead initiatives, gain support and build consensus with stakeholders
- Ability to develop, recommend and implement new products and product enhancements that meet business objectives
- Innovative problem-solver with strong analytical and decision-making skills
- Ability to drive projects through to completion by collaborating with colleagues or working independently with little or no supervision
- The ability to quickly understand the impact of industry trends and competitor developments and how they impact our product offerings
- University degree required
- Industry designations an asset
- MBA an asset

**What’s in it for you**:

- A healthy work-life balance with employee wellness top of mind
- Annual bonus program, annual vacation allowance, and company-paid benefits program
- An additional paid volunteer day each year so you can spend time giving back to the community
- Immediate en

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