Retail Store Supervisor
2 weeks ago
Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:
- Urban area
- Retail business
- On-site customer service
**Tasks**:
- Assign sales workers to duties
- Authorize return of merchandise
- Sell merchandise
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Stock shelves and display areas
- Operate cash register
- Load and unload goods
- Balance cash and complete balance sheets, cash reports and related forms
- Operate dishwashers to wash dishes, glassware and flatware
- Food safety/handling skills
- Professionalism in customer service
- Clean and maintain work space
- Handle cash transactions
- Sweep, mop, wash and polish floors
**Supervision**:
- 3-4 people
- Cashiers
- Grocery clerks and shelf stockers
**Computer and technology knowledge**:
- Point of sale system
- Interac machine
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
- Attention to detail
- Standing for extended periods
- Manual dexterity
- Ability to distinguish between colours
- Sitting
- Bending, crouching, kneeling
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Excellent written communication
- Dependability
- Judgement
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Other benefits**:
- Paid time off (volunteering or personal days)
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