Counter Sales and Service Representative

2 months ago


Richmond, Canada Star Light Locks Ltd. Full time

Possess strong communication skills and outstanding customer service
- Be independent, organized and detail oriented
- Be a team player and be able to work well with coworkers
- Eager to learn new information and skill sets

As a Counter Sales and Service Representative, you will work with the sales, marketing and management team on a day-to-day basis to support the growth of the company and to achieve excellent customer service. You will primarily be responsible for the following duties:

- Assisting walk-in customers on inquiries
- Helping clients with product selection and offering recommendations
- Providing product information and quotations
- Creating invoices and estimates as well as finalizing sales
- Following up on special orders and contacting customers for pick-up
- Dealing with customers’ issues such as returns and defective products
- Ensuring customers' profiles include all the necessary information and maintaining updates on inquiries and estimates
- Contacting potential customers for sales opportunities and feedback
- Performing duties as requested by management to ensure smooth operation of the company

**Requirements**:

- High school diploma/certificate
- Minimum of one year sales or counter sales experience preferred

**Job Types**: Full-time, Permanent

**Salary**: From $39,520.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: One location

Expected start date: 2023-02-01



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