See more Collapse

Prospect & Applicant Relationship Specialist

2 months ago

Edmonton, Canada NAIT Full time

**NOTE: This position is limited to NAIT internal staff within the Student Progression and Registrar portfolio only.**

**Key Responsibilities**:

- Builds trust and cultivates relationships with a caseload of prospects and applicants.
- Answers questions about NAIT and its programs; Edmonton, Alberta; and Canada to help prospects and applicants make informed decisions.
- Positions NAIT and specific NAIT programs as the top choice to meet prospects and applicants’ goals.
- Proactively communicates with prospects and applicants to eliminate any potential confusion and barriers, and to encourage them to take the next step.
- Identify and implement strategies to help prospects and applicants complete the next call to action.
- Monitors prospects and applicants’ progress through the admissions process.
- Track progress towards established conversion and enrolment targets.
- Coordinates booking of appointments with or gathering of necessary information from other departments for prospects and applicants.
- Measure the impacts of various strategies and communications for continuous improvements.
- Any other duties as assigned by the Supervisor and/or Manager.

**Skills & Abilities**:

- Detailed knowledge of NAIT programs, policies, services, admissions practices and processes, and enrolment objectives.
- Excellent communication and interpersonal skills with strong attention to detail.
- Strong intercultural skills and ability to build relationships with a wide range of stakeholders.
- A strong understanding of customer relationship management and nurturing practices.
- Extensive knowledge of Canadian and Alberta post-secondary education systems.
- Knowledge and awareness of different target audiences (Aboriginal, newcomers, mature students, first generation, high school students, transfer students, youth, etc.) and their preferences, perspectives, and challenges.
- Effective time management skills, ability to plan and prioritize daily activities.
- Take on new opportunities and tough challenges with a sense of urgency, high-energy, and enthusiasm.
- Pushes self and help others to achieve results.
- Strong computer skills, able to learn and adapt to different software and technologies quickly

**Qualifications**:

- Related post-secondary diploma.
- Experience in administrative work related to the position assignment is an asset.
- Previous experience in a post-secondary institution (student recruitment, admissions or advising) would be an asset.
- 1-3 years related experience in customer service is an asset.
- 2-3 years sales experience is an asset.
- Fluency in additional languages is an asset.
- Having worked, lived or studied abroad is an asset.
- RISIA or ICCRC license would be an asset.
- Customer Relations Management (CRM) system experience would be an asset.

**Remuneration**: $2,089.37 - $2,748.00 biweekly, plus a comprehensive benefits package. (Classification - Advisor/Specialist I).
- This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement._

**Please submit a resume and Cover Letter to be considered for this opportunity.**

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 12 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Health and safety**

NAIT continues to encourage everyone coming to our campuses to be fully vaccinated against COVID-19 and to get their booster shots as soon as they are eligible. Vaccination against COVID-19 remains the best way to prevent severe illness and death, and third doses can boost immunity to improve protection and limit spread.

**Additional requirements**

**Accommodations

We have other current jobs related to this field that you can find below

  • Prospect and Applicant Relationship Specialist

    3 weeks ago

    Edmonton, Canada NAIT Full time

    **Key Responsibilities**: - Builds trust and cultivates relationships with a caseload of prospects and applicants. - Answers questions about NAIT and its programs; Edmonton, Alberta; and Canada to help prospects and applicants make informed decisions. - Positions NAIT and specific NAIT programs as the top choice to meet prospects and applicants’ goals. -...

  • Prospect and Applicant Relationship Specialist

    2 weeks ago

    Edmonton, Canada NAIT (Northern Alberta Institute of Technology) Full time

    **Key Responsibilities**: Builds trust and cultivates relationships with a caseload of prospects and applicants. Answers questions about NAIT and its programs; Edmonton, Alberta; and Canada to help prospects and applicants make informed decisions. Positions NAIT and specific NAIT programs as the top choice to meet prospects and applicants' goals. Proactively...

  • Prospect & Applicant Relationship Specialist

    3 weeks ago

    Edmonton, Canada NAIT Full time

    **NOTE: This is a temporary position ending on or before January 3, 2025, with the possibility of extension.** **NOTE: This posting may be used to fill multiple vacancies.** **Key Responsibilities**: - Builds trust and cultivates relationships with a caseload of prospects and applicants. - Answers questions about NAIT and its programs; Edmonton, Alberta;...

  • Prospect & Applicant Relationship Specialist

    2 weeks ago

    Edmonton, Canada NAIT Full time

    **NOTE: This is a temporary position ending on or before March 29, 2024. This posting may be used to fill multiple vacancies.** **Key Responsibilities**: - Builds trust and cultivates relationships with a caseload of prospects and applicants. - Answers questions about NAIT and its programs; Edmonton, Alberta; and Canada to help prospects and applicants...

  • Prospect and Applicant Relationship Supervisor

    2 months ago

    Edmonton, Canada NAIT Full time

    Reporting to the Manager of the Prospect & Applicant Relationship (PAR) & Student Information Services (SIS) team, the Supervisor is responsible for guiding the Prospect and Applicant Relationship team in meeting established enrolment and conversion objectives by providing supervision, training, and coaching. The PAR team will handle inbound inquiries from...

  • Prospect and Applicant Relationship Supervisor

    5 days ago

    Edmonton, Alberta, Canada NAIT Full time

    Reporting to the Manager of the Prospect & Applicant Relationship (PAR) & Student Information Services (SIS) team, the Supervisor is responsible for guiding the Prospect and Applicant Relationship team in meeting established enrolment and conversion objectives by providing supervision, training, and coaching. The PAR team will handle inbound inquiries from...

  • Employment Specialist

    2 months ago

    Edmonton, Canada Prospect Human Services Full time

    **Position** Employment Specialist **Location** Edmonton - Applicants residing in Calgary and surrounding areas may also be considered._ **Type** Full Time, Contract - 15 Month's **About Us** Break Barriers. Employ Change. At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are...

  • Employment Specialist

    1 day ago

    Edmonton, Canada Prospect Human Services Full time

    **Position** Employment Specialist **Location** Edmonton - Applicants residing in Calgary and surrounding areas may also be considered._ **Type** Full Time, Contract - 15 Month's **About Us** Break Barriers. Employ Change. At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are...

  • Employment Specialist

    5 days ago

    Edmonton, Alberta, Canada Prospect Human Services Full time

    PositionEmployment SpecialistLocationEdmonton Applicants residing in Calgary and surrounding areas may also be considered._TypeFull Time, Contract - 15 Month'sAbout UsBreak Barriers. Employ Change.At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected, and...

  • Prospect Research Specialist

    7 days ago

    Edmonton, Canada University Hospital Foundation Full time

    **Our Background** At the University Hospital Foundation, we want to help people live longer, and better - especially those who would benefit from a new form of treatment, or life-saving surgery. As agents of hope, we boldly seek solutions to seemingly insurmountable challenges, matching the determination and purpose-driven intensity of the healthcare...

  • Employment Specialist

    2 weeks ago

    Edmonton, Canada Prospect Human Services Full time

    **Position** Employment Specialist; Forces at WORK: Public Safety Personnel **Location** Edmonton, AB **Type** Full Time **Salary** Starting at $52,000 **Break Barriers. Employ Change.** - At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected and...

  • Relationship Specialist

    4 weeks ago

    Edmonton, Canada KAR Global Full time

    Who We Are: - We fuel the entrepreneurial dream in our community_. For more than 30 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions provide liquidity to more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business....

  • Donor Prospect Specialist

    2 months ago

    Edmonton, Canada NORQUEST COLLEGE Full time

    **Job Description**: **DONOR PROSPECT SPECIALIST** **EXTERNAL RELATIONS & PARTNERSHIPS** NorQuesters are difference makers and we’re searching for someone dedicated to leading from where you are and start small and think big to join our Advancement team as a Donor Prospect Specialist. Reporting to the Manager, Strategic Initiatives and Operations, this...

  • Employment Specialist

    5 days ago

    Edmonton, Alberta, Canada Prospect Human Services Full time

    PositionEmployment Specialist;Forces atWORK:Public Safety PersonnelLocationEdmonton, ABTypeFull TimeSalaryStarting at $52,000Break Barriers. Employ Change. At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected and responded to in ways that fully develop...

  • Research & Prospect Management Specialist

    3 weeks ago

    Edmonton, Canada University Hospital Foundation Full time

    **Our Background** At the University Hospital Foundation, we want to help people live longer, and better - especially those who would benefit from a new form of treatment, or life-saving surgery. As agents of hope, we boldly seek solutions to seemingly insurmountable challenges, matching the determination and purpose-driven intensity of the healthcare...

  • Employment & Retention Specialist

    2 months ago

    Edmonton, Canada Prospect Human Services Full time

    **Position** Employment & Retention Specialist **Location** Edmonton AB **Type** Full Time **Salary** Starting at $52,000 **Break Barriers. Employ Change.** - At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected and responded to in ways that fully...

  • Employment Specialist

    5 days ago

    Edmonton, Alberta, Canada Prospect Human Services Full time

    PositionEmployment SpecialistLocationPrefer Edmonton AB (Calgary will be considered)TypeFull Time - Six Month ContractDetailed Job DescriptionThis exciting position will be working with job seekers looking for work in the hospitality industry. If you're looking for a rewarding job, you've come to the right place. Our Employment Specialists change lives....

  • Prospect Researcher

    2 months ago

    Edmonton, Canada Covenant Foundation Full time

    Covenant Foundation proudly supports Covenant Health, Covenant Care and Covenant Living and their 155-year legacy of healing the body, enriching the mind, and nurturing the soul. Our foundation partners with the community to invest in transforming health care and to help create vibrant communities of health and healing for Albertans from all backgrounds,...

  • Employment Specialist

    2 weeks ago

    Edmonton, Canada Prospect Human Services Full time

    **Position** Employment Specialist **Location** Edmonton, AB **Type** Full Time **Salary** Starting at $52,000 About Us **Break Barriers. Employ Change.** Prospect helps people get jobs. A big part of that is by making the introduction between job seekers and our employer partners. We offer a wide range of employment services for both job seekers...

  • Employment & Retention Specialist

    5 days ago

    Edmonton, Alberta, Canada Prospect Human Services Full time

    PositionEmployment & Retention SpecialistLocationEdmonton ABTypeFull TimeSalaryStarting at $52,000Break Barriers. Employ Change. At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected and responded to in ways that fully develop and utilize each person's...