Quality Technician

3 weeks ago


Hamilton, Canada Leeco Steel Full time

Leeco Steel, North America’s leading supplier of carbon, HSLA and alloy steel plate, is seeking a highly
- motivated, detail-oriented quality technician for our Hamilton, Ontario facility.

**What You’ll Be Doing**
- Assist the Quality Manager in maintaining Leeco’s Quality Management System and assuring customer specifications and requirements are met
- Interact with a variety of stakeholders - including sales, warehouse and inventory teams - regarding quality issues
- Analyze and develop quality procedures and facilitate the training of these procedures.
- Assist in the execution and follow through of Corrective Action Reports
- Review and resolve customer complaints regarding products and services
- Troubleshoot product quality issues and recommend modifications to procedures and/or methods where applicable
- Conduct and/or coordinate internal and external audits
- Contribute to the tracking of supplier performance and support the purchasing team with the resulting information
- Receive, process and follow through on Out of Tolerance Report (OTR) information received from warehouses and customers
- Monitor the Credit Return Authorization (CRA) system of completeness accuracy in describing details of a customer issue
- Assist in the completion of Certificate of Conformance (COC’s)
- Assist sales with customer visits when necessary
- Maintain calibration on all warehouse measuring tools
- Assist in supplying customer questionnaires, surveys and other regulatory requirements
- Assist in overseeing procedure adherence in the cutting of steel plate

**What You Bring**
- A high school diploma
- 2 years of experience as an inspection or quality technician
- Strong communication skills (verbal and written)
- The ability to prioritize and delegate tasks
- High-level of visual awareness
- Experience collecting data and drafting reports
- Experience using a variety of measuring tools, such as tape measures, calipers, rulers and micrometers
- Proficiency with Microsoft Office Suite (Word, Excel)
- Knowledge of quality standards (ISO, ASTM) and internal procedures
- The ability to stand for long periods
- Willingness to travel

**Who You Are**
- Analytical
- Detail-oriented
- A problem-solver
- A self-starter
- Organized

**Who We Are**

Founded in 1882 on Chicago’s West Side, Leeco Steel is a premier supplier of carbon, HSLA and alloy steel plate. Now headquartered in Lisle, IL, Leeco Steel operates 14 sales and distribution locations across North America and is a member of the O’Neal Industries (ONI) family of companies, the largest family-owned metals service center network in the United States.

**What We Offer**
- Competitive salary
- Health, vision and dental insurance
- Short-term and long-term disability coverage
- Life insurance
- Training and development opportunities
- RSP with company match

**Committed to Fostering a Diverse & Inclusive Workplace**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


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