Claims Examiner

3 weeks ago


Toronto, Canada Trident Global Assistance Inc. Full time

Trident Global Assistance is looking for three Claims Examiners to join the company on a full-time basis. Currently, all three positions work from home but may be required to work from the office in the future.

**Responsibilities**:

- Manage low to mid-level complexity travel insurance claims
- Verify coverage
- Timely and accurately analyze and address coverage issues under insurance policies
- Conduct timely and effective investigations of claims using internal and external resources
- Effectively document all case events in a timely manner as case facts are developed, to include an evaluation of the potential risk exposure
- Set timely and accurate expense reserves. Manage reserves throughout the life cycle of each claim while documenting any reserve changes
- Complete timely and concise claim reports
- Build and maintain relationships with external and internal customers to include insureds, providers and underwriters

**Requirements**:

- Excellent verbal and written communication skills
- Knowledge of medical terminology is an asset
- Proficiency with MS Office and Internet
- Time management and organizational skills
- Passion for providing exceptional customer service

Required Education: Post-secondary education

Required Experience: Two years of experience in a claims examiner role

Required Languages: English. Knowledge of French is an asset

Training provided by the company

**Salary**: $42,289.00-$50,473.00 per year

**Benefits**:

- Extended health care
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

Work Location: Hybrid remote in Toronto, ON



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