Claims Examiner

1 week ago


Toronto, Canada Trident Global Assistance Inc. Full time

Trident Global Assistance is looking for a Claims Examiner to join the company on a full-time basis. Currently, this position works from home but may be required to work from the office in the future.

**Responsibilities**
- Manage mid to high-level complexity travel insurance claims;
- Verify coverage
- Timely and accurately analyze and address coverage issues under insurance policies;
- Conduct timely and effective investigations of claims using internal and external resources;
- Effectively document all case events in a timely manner as case facts are developed, to include an evaluation of the potential risk exposure;
- Set timely and accurate expense reserves. Manage reserves throughout the life cycle of each claim while documenting any reserve changes;
- Complete timely and concise claim reports;
- Build and maintain relationships with external and internal customers to include insureds, providers and underwriters;

**Requirements**:

- Excellent verbal and written communication skills
- Knowledge of medical terminology is an asset
- Proficiency with MS Office and Internet
- Time management and organizational skills
- Passion for providing exceptional customer service

Required Education: Post-secondary education

Required Experience: Three years of experience in a claims examiner role

Required Languages: English. Knowledge of French is an asset

Training provided by the company

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Toronto, ON


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