Client Support Representative
1 month ago
We are a Real Estate appraisal company with appraisal staff located all throughout the Lower Mainland and the Fraser Valley. We work for Banks, Mortgage Brokers, Lawyers, Realtors, Estate Planners, Tax Accountants, and Private homeowners.
This is a demanding job and requires exceptional multitasking, interpersonal skills, and calmness under pressure.
The job is a combination of the following tasks:
- Answers phones and follows up with the purpose of the call
- Preparing appraisal reports as they come in from the senior appraiser and sending them to the client.
- Closing orders into the accounting module
- Faxing and scanning documents.
- Archiving maps, photos, and building plans
- Contacting clients for payment and relaying information to the appraiser and office manager
- Processing payments
- Entering daily requests into the Queue and diarizing when the reports are due, following up with the appraisers to ensure deadlines are met
- Research properties for appraisers if needed.
This job is fast-paced that requires exceptional multitasking and interpersonal skills. This can be described as Hand-Holder Extraordinaire. Your office has big windows and tons of natural light.
You must like dogs. Wallace is 11 years old and is our security. He takes his job seriously (Most days. When he is not napping. Okay he’s very pretty)
These are the qualifications that we are looking for
- Excellent written and verbal communication skills
- Tactful, creative, discreet, flexible, resourceful, dependable, well-organized,
friendly, emotionally mature, and professional
- Able to manage multiple assignments and meet deadlines
- Experience in diverse office settings
The position is Monday to Friday, 9am to 5pm.
**Salary**: From $20.00 per hour
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Chilliwack, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
Work Location: One location
Application deadline: 2023-02-24
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