Travel Agent

2 weeks ago


Ottawa, Canada Fairouz Travel Ltd Full time

We are currently seeking an experienced Travel Agent who possesses expertise in working with the Sabre Red booking system and holds a Tico license. As a Travel Agent, you will play a crucial role in assisting clients with their travel plans, ensuring seamless and memorable experiences.

**Responsibilities**:

- Utilize the Sabre Red booking system to research and book flights, accommodations, car rentals, and other travel-related services.
- Provide exceptional customer service by understanding clients' travel needs, preferences, and budget constraints.
- Offer expert advice and recommendations on travel destinations, itineraries, and packages.
- Customize travel arrangements based on clients' preferences, including accommodations, transportation, and additional services.
- Handle reservations, ticketing, and issuance of travel documents using the Sabre Red system.
- Stay updated on travel industry trends, promotions, and regulations to provide accurate and current information to clients.
- Maintain strong relationships with travel suppliers and vendors to secure competitive pricing and exclusive deals.
- Process payments and manage financial transactions related to travel bookings.
- Ensure compliance with Tico regulations and standards to protect client interests and maintain professional integrity.
- Provide post-trip support, including addressing any issues or inquiries that may arise during or after the travel experience.

**Requirements**:

- Proven work experience as a Travel Agent with proficiency in the Sabre Red booking system.
- Possession of a valid Tico license to operate as a travel professional in Ontario, Canada.
- In-depth knowledge of travel destinations, services, and industry best practices.
- Excellent communication, interpersonal, and customer service skills.
- Strong attention to detail, organization, and multitasking abilities.
- Familiarity with various travel-related software and technology platforms.
- Ability to work effectively under pressure and meet tight deadlines.
- Adaptability and flexibility to accommodate clients' changing travel requirements.
- High ethical standards and commitment to maintaining client confidentiality.
- Up-to-date knowledge of Tico regulations and compliance requirements.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$48,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Ottawa, ON K1V 7Z4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sabre Red: 1 year (preferred)

Work Location: In person

Expected start date: 2023-05-19


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