Co-op/intern IT Business Partner

3 months ago

Ottawa, Canada Kinaxis Inc. Full time

About Kinaxis:
**About Kinaxis**

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers for Young People (2024), we want to help you take the first step in crafting your career journey.

At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

About the team:
**Location**

This is a hybrid position. You must be in the Ottawa, or Toronto, Canada office, at least three days a week.

**About the team**:
Kinaxis delivers unparalleled supply chain agility and resilience to companies across industries with our cutting-edge Maestro platform. Join our IT Business Partnerships team and contribute to the strategic alignment of business and IT to ensure successful implementation of business initiatives.

The IT Business Partner Intern will support the IT Business Partner in managing demand intake and portfolio management within ServiceNow. This role is pivotal in ensuring that business demands are efficiently processed, prioritized, and aligned with the company’s strategic objectives. You will provide operational support to help the IT Business Partner focus on strategic collaboration with business units. This internship offers hands-on experience in a fast-paced, collaborative environment, with exposure to a wide range of business functions.

**This is **a** full-time,** 8-**month position, starting **January 2025.**

About the role:
**What you will do**:

- Assist in the intake, tracking, and management of business requests in ServiceNow’s Demand Management and Project Portfolio Management modules.
- Ensure all stakeholder information is captured, and demands are properly categorized and routed.
- Help maintain traceability between requests, project execution, and ongoing operations.
- Assist with the coordination of portfolio management activities, helping to prioritize and align IT projects with business objectives.
- Support the IT Business Partner in creating and updating project roadmaps.
- Prepare status updates and help track the lifecycle of IT demands from ideation to project delivery.
- Coordinate and schedule monthly 1-on-1 calls with business sponsors.
- Assist in documenting and communicating project outcomes to ensure transparency and alignment across business units.
- Work closely with IT Business Partners to improve demand management workflows, ensuring efficient processing and approval of business requests.
- Assist in evaluating new technology solutions and documenting high-level business processes for business improvement.

**What we are looking for**:
- Enrolled in, or recently graduated from, a post-secondary program in Information Technology, Business Administration, Computer Science, or related field.- Ability to analyze business demands and prioritize them based on strategic importance.- Strong written and verbal communication skills to document and relay complex information clearly.- Ability to work effectively with cross-functional teams and stakeholders.- Detail-oriented and highly organized, capable of managing multiple tasks simultaneously.- Familiarity with ServiceNow, demand management tools, and IT portfolio management systems is a plus.- Ability to adapt in a dynamic environment and learn quickly.

**What You Will Learn**:

- Hands-on experience with ServiceNow and other IT demand management tools.
- Exposure to strategic IT planning and alignment with business objectives.
- Opportunities to work directly with senior IT and business leaders across various departments.

**#Coop, #Internship, #Intern **#LI-KM1**

Why join Kinaxis?:
**Work With Impact**: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

**Work with Fortune 500 Brands**: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

**Social Responsibility at Kinaxis**: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.
- People matter_ at Kinaxis

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