Coordinator, Lifeline Program
1 month ago
Salary range: The salary range for this position is CAD $24.04 - $31.56 / hour Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.
**Come work with us**
Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.
Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.
**Connect with us**
Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.
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Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Coordinator, Lifeline Program, coordinates Lifeline Program activities for an assigned local service area in support of the goals and objectives of the Lifeline Program. Responsibilities:
- Oversees subscriber base information systems and activities involved in the monitoring/screening of subscriber eligibility, the updating of subscriber database information, including the addition and removal of subscriber information.
- Ensures the recording and submission of financial transactions such as deposits, credits, outstanding accounts and subsidized accounts. Prepares related financial reports.
- Develops and implements marketing and promotional activities for assigned areas in support of the Lifeline Program marketing plan and in conjunction with the Manager, Health Services; monitors results and develops follow up action plans.
- Provides information regarding the benefits and features of the Lifeline Program to service clubs, community groups, potential subscribers and other members of the health care team.
- Recruits, trains and evaluates the performance of assigned Lifeline Program volunteers; organizes and schedules work assignments.
- Monitors, analyzes and evaluates program activities and results. In collaboration with the Manager, Health Services, identifies areas of future opportunities or concern and develops and initiates appropriate follow up activities; ensures ongoing issues of concerns are referred to the Manager, Health Services.
- Liaises with other agencies and communities within assigned areas, in support of integrated regional services and efficient utilization of resources. Identifies for the Manager, Health Services, strategies to meet service requirements.
- Participates in the development, implementation, evaluation and revision of goals and objectives and policies and procedures for the Lifeline Program.
- Performs other related dutes as required.
Qualifications**:Education and Experience**
Certificate in Business Administration, Information Technology, or related discipline plus three (3) years' recent, related experience in a service or volunteer organization or an equivalent combination of education, training and experience.
Valid B.C. Driver's license and access to a personal vehicle for business related purposes.
**Competencies**
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
**Professional/Technical Capabilities**
- Demonstrated ability to plan, organize and problem solve.
- Demonstrated ability to supervise and to teach.
- Demonstrated ability to communicate effectively, both verbally and in writing, including delivering presentations to groups.
- Demonstrated proficiency in the use of personal computers and ability to operate related equipment.
- Physical ability to carry out the duties of the position.
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