Mainframe Production Support

7 months ago

Toronto, Canada Capgemini Full time

**Job Title: Mainframe Production Support**
**Job location: Toronto, ON (Hybrid, 3 days onsite)**

**JOB DESCRIPTION**:
We are seeking for Mainframe Production Support with experience of COBOL, DB2 and IMS.

**KEY RESPONSIBILITIES**:

- Use monitoring tools to detect and address performance issues or failures.
- Respond promptly to system alerts, incidents, and outages.
- Diagnose and resolve production issues, ensuring mínimal disruption to business operations.
- Escalate issues to the appropriate teams when necessary and follow through until resolution.
- Manage and monitor batch job schedules using job scheduling tools (e.g., CA-7, Control-M).
- Ensure that jobs complete successfully and troubleshoot any job failures.
- Analyze system performance and implement tuning changes to optimize performance.
- Identify and resolve performance bottlenecks
- Perform regular backups of mainframe data and systems.
- Develop and test disaster recovery plans to ensure data integrity and system availability in case of failure.

**REQUIRED SKILLS**
- Associate to have a mainframe experience of 6 or more years.
- Experience in Production support with on call rotation.
- Should have IMS working experience and good knowledge on regular IMS and DB2 COBOL modules.
- Should have good knowledge in writing JCLs SORT and ICETOOL.
- Should have an experience in providing design decisions soloving production job failures implementing a medium to major projects into production.
- Should be able to write SAS FOCUS jobs to do any quick reporting and or quick production data fixes.
- Should have knowledge in crafting and handling VSAM datasets and logic for reading writing data from VSAM files.
- Knowledge on PEM REXX and DevOps tools will be an added advantage

**ABOUT CAPGEMINI**
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

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