Service Coordinator

2 weeks ago


Edmonton, Canada Overhead Door Corporation Full time

We have an immediate opening for a Service Coordinator in our Edmonton Branch. Reporting to the Field Operations Manager, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. This role is a permanent, full time position.

**Responsibilities**:
Answers incoming service calls

Schedule service and warranty calls with the customer

Opens and completes work orders including material and equipment sourcing

Receives PO or Credit Card information from the customer prior to dispatching employees

Distributes required paperwork to our technicians, parts department and warehouse personnel

Dispatches and communicates with our technicians for the required information relevant to the job prior to or during the

service call cycle

Other duties, as assigned

**Skills**:
Customer service savvy and above average communication proficiency

Ability to prioritize tasks, manage stress and diffuse difficult situations

Well organized with great attention to detail

Superior resourcefulness, integrity, and solid work ethic

Ability to work in a team environment

Knowledge in shipping, logistics, construction, and overhead doors is an asset

**Qualifications**:
3-5 years of experience scheduling and dispatching field service

Working knowledge of MS Outlook (including calendar) and Excel

Minimum completed education - high school

Possess a valid Driver's License and vehicle

**We offer**:
A positive work environment with competitive pay and an excellent benefit plan

Comprehensive technical, safety and product training provided

Opportunity to build a long-term career with upward mobility

Excellent Health and Dental benefits offered for full time employees

COR Certified workplace

Equal opportunity employer

**To Apply**:
Applications will be accepted until the position has been filled.


  • Fleet Coordinator

    1 week ago


    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**Are you an exceptional, experienced Fleet Coordinator who is seeking a new challenge? **_ - **Do you have a knack for exceptional customer service skills with a diverse group of stakeholders and thrives in a fast-paced environment, never afraid to ask questions or roll up your sleeves to get the job done? Then this is the role for you! Join us...

  • Service Coordinator

    1 month ago


    Edmonton, Canada ANDRITZ Full time

    ANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping...

  • Service Coordinator

    1 month ago


    Edmonton, Canada ANDRITZ Full time

    ANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping...

  • Marketing Coordinator

    1 month ago


    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**We are seeking a highly motivated and creative Marketing Coordinator. If you are a creative thinker with a passion for marketing, we would love to hear from you. Join our team and contribute to our company's success!**_ **About Us** At the Greater Edmonton Taxi Services, we provide a supportive and progressive work environment for our employees that...

  • Service Coordinator

    4 weeks ago


    Edmonton, Canada YWCA Edmonton Full time

    **Job ID: 23-002DS** **Organization Overview**: YWCA Edmonton is a powerful voice for equity and has been leading social change and progress for women and families in the Edmonton region since 1907. Part of an international movement, YWCA Edmonton is a trusted provider of services, programs and advocacy work that transforms lives and helps build a stronger,...

  • Service Coordinator

    23 hours ago


    Edmonton, Canada KONE Full time

    Are you ready to make your next career move to join our team and supportyour local territory as our Service Coordinator for KONE in Edmonton? Do youenjoy working in a fast-paced environment? Are you able to collaborate with all levels of the organization to achieve business goals?  Have you developed a proficiency with office management...

  • Service Advisor

    1 month ago


    Edmonton, Canada Speedy Auto Service Full time

    Speedy Auto Service is excited to welcome a new member to our team! We are a fast-paced, busy automotive repair facility that strives to bring a high level of service to our customers that creates a trusting relationship that lasts. Key Responsibilities - Welcome customers and provide excellent customer service throughout the duration of there visit -...

  • Service Coordinator

    4 days ago


    Edmonton, Canada YWCA Edmonton Full time

    **Employment Opportunity** **Service Coordinator** **Organization Overview**: YWCA Edmonton is a powerful voice for equity and has been leading social change and progress for women and families in the Edmonton region since 1907. Part of an international movement, YWCA Edmonton is a trusted provider of services, programs and advocacy work that...

  • Service Coordinator

    1 month ago


    Edmonton, Canada Wiseworth Canada Industries Full time

    As our Service Coordinator, you are responsible for pro-actively organizing and scheduling work for our field service technicians, driving profitable service revenue, and building strong relationships with our customers based in the Edmonton/Northern Alberta region. **Compensation**: - Remuneration package includes a competitive base salary + commission +...

  • Service Coordinator

    1 month ago


    Edmonton, Canada Spartan Controls Ltd. Full time

    Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil &...

  • Marketing Coordinator

    1 month ago


    Edmonton, Canada Gordon Food Service Canada Ltd Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **_ Position Summary:_** Participates in the development, execution and tracking of...

  • Marketing Coordinator

    1 month ago


    Edmonton, Canada Gordon Food Service Canada Ltd Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **Position Summary**: Participates in the development, execution and tracking of...

  • Service Coordinator

    1 month ago


    Edmonton, Canada RS Sterling Fire Protection Inc. Full time

    Come join Sterling Fire Protection, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to...

  • Service Coordinator

    2 weeks ago


    Edmonton, Canada Troy Life & Fire Safety Full time

    Nature & ScopePrime objective is to assist manager/supervisor in all administrative tasks associated with the day-to-day operation of the branchScheduling technicians for pre-scheduled inspections, deficiency repairs and/or service workScheduling technicians for emergency service calls/repairs as requests ariseCoordinating with preferred subcontractorsAssist...

  • Service Coordinator

    4 weeks ago


    Edmonton, Canada Kone Full time

    Founded in 1910, _ - KONE - is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions...

  • Service Coordinator

    4 weeks ago


    Edmonton, Canada Capital industrial Sales & Service Full time

    **Duties will include but are not limited to**: - Preparing service estimates for customers - Dispatching Technicians to Customer sites - Relaying required parts & service information to customers. - Submitting Warranty Claims - Assisting with Invoicing - Call Customers when due for PM - Assisting with Timecard Entry - Filing A minimum 3 years of...

  • Service Coordinator

    1 month ago


    Edmonton, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Service Coordinator

    18 hours ago


    Edmonton, Canada Kone Full time

    Founded in 1910, _KONE _is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that...


  • Edmonton, Canada Abe's Door Service Ltd. Full time

    **About Us** Abe's Door Service Ltd. has provided residential, commercial and industrial overhead door service and installation for over 44 years in the Edmonton area. **Job Profile** Our Safety and Equipment Coordinator is responsible for the administration of the company's safety program including establishing policies and practices, maintaining safety...

  • Service Coordinator

    1 month ago


    Edmonton, Canada Sterling Fire Protection Inc. Full time

    Come join Sterling Fire Protection, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to...