Lead Supervisor Sales and Service

7 days ago

Richmond, Canada Coach Full time

Job Overview:
We are seeking a dynamic Lead Supervisor to join our team. The Lead Supervisor will oversee daily operations, manage staff, and ensure exceptional customer service. This role requires strong leadership skills and the ability to drive team performance.

Sample of tasks required of role:
SALES:

- Endorses, models and develops team to deliver Coach’s Selling and Service expectations
- Enforces sales strategies, initiatives and growth across all categories
- Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results
- Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers
- Productivity Management: holds sales team accountable for personal sales
- Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives
- Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results
- Develops both self and individual product knowledge skills and remains aware of current collections
- Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
- Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development
- Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s)

OPERATIONS:

- Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively
- Demonstrates strong business acumen
- Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor
- Ensures all daily tasks are completed without negatively impacting service of Coach standards

Join us as a Lead Supervisor and be part of a dynamic team dedicated to providing exceptional service.

Pay: $22.00-$24.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Fashion retail: 3 years (required)
- Retail management: 1 year (preferred)

**Language**:

- any languages other than English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 2024-05-05

  • Lead Supervisor

    4 weeks ago

    Richmond, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...

  • Lead Supervisor Sales and Service

    4 weeks ago

    Richmond, British Columbia, Canada Tapestry Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.A...

  • Lead Supervisor Sales and Service

    1 month ago

    Richmond, British Columbia, Canada Tapestry Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.A...

  • Inside Sales Supervisor

    4 weeks ago

    Richmond, Canada Arrow Speed Controls Ltd. Full time

    The Inside Sales Supervisor is responsible for overseeing the Inside Sales Representatives and building a positive team environment. The Inside Sales Supervisor must establish and maintain procedures and controls to support a high transaction volume custom-order business. The Inside Sales Supervisor will lead a small team of inside sales representatives and...

  • Lead Hand

    2 weeks ago

    Richmond, British Columbia, Canada Gordon Food Service Full time

    Les Viandes Intercité ltéeThank you for your interest in Intercity Packers. We are always looking for qualified people to join our team who share our passion for integrity, quality, safety, sustainability, accountability and trust. We are dedicated to our customers and committed to our people. We believe in treating each other with respect and working as a...

  • Technical (Vfd) Sales Supervisor

    4 weeks ago

    Richmond, Canada Arrow Speed Controls Ltd. Full time

    The Technical (VFD) Sales Supervisor is responsible for overseeing the Inside Sales Representatives and building a positive team environment. The Inside Sales Supervisor must establish and maintain procedures and controls to support a high transaction volume custom-order business. The Inside Sales Supervisor will lead a small team of inside sales...

  • Sales Supervisor

    3 weeks ago

    Richmond, Canada Liuyishou Int'l Group (US) Inc. Full time

    **Job description** **About Liuyishou Hotpot：** Chongqing Liuyishou Hotpot was founded in 2000, which is a leading enterprise that specializes in managing hot pot chains and franchisees. Liuyishou now has expanded its business to more than 1,200 overseas units all around the world. In 2014, Liuyishou chose the greater Vancouver for our North America Head...

  • Sales Supervisor

    4 weeks ago

    Richmond, Canada Liuyishou Int'l Group (US) Inc. Full time

    **Job description** **About Liuyishou Hotpot：** Chongqing Liuyishou Hotpot was founded in 2000, which is a leading enterprise that specializes in managing hot pot chains and franchisees. Liuyishou now has expanded its business to more than 1,200 overseas units all around the world. In 2014, Liuyishou chose the greater Vancouver for our North America Head...

  • Lead Hand

    2 weeks ago

    Richmond, British Columbia, Canada Gordon Food Service Full time

    Intercity Packers Ltd.Thank you for your interest in Intercity Packers. We are always looking for qualified people to join our team who share our passion for integrity, quality, safety, sustainability, accountability and trust. We are dedicated to our customers and committed to our people. We believe in treating each other with respect and working as a team...

  • Ie Supervisor

    2 weeks ago

    Richmond, British Columbia, Canada UNITED PARCEL SERVICE Full time

    Primary Job Posting Location:Richmond, British Columbia CanadaExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Clubhouse Lead

    2 weeks ago

    Richmond Hill, Ontario, Canada Toronto and Region Conservation Authority (TRCA) Full time

    Position Details:Current Rate of Pay: Min = $22.24/hr, Max = $24.11/hrEmployment type: SeasonalDuration of employment: 9 monthsHours of work: 40hrs/weekWork location: Bathurst Glen Golf CourseDivision: Conservation Parks and LandsBusiness unit: Conservation ParksTravel: 10%Remote Work: None.Seasonal Hire TRCA - 2023By working at TRCA you will:Work outdoors...

  • Lead Supervisor I

    3 weeks ago

    Richmond, Canada Tapestry, Inc. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Coach The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all aspects of our Company’s business: Sales and Operational Processes. This individual shows exemplary performance...

  • Lead Supervisor I

    3 weeks ago

    Richmond, Canada Tapestry, Inc. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Coach The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all aspects of our Company’s business: Sales and Operational Processes. This individual shows exemplary performance...

  • Technology Sales Supervisor

    4 weeks ago

    Richmond Hill, Canada Staples Canada Full time

    : 1245905 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...

  • Sales Lead

    2 weeks ago

    Richmond, British Columbia, Canada Swatch Group Canada Full time

    HOUR PASSION- SALES LEAD (keyholder)SUMMARYAs a Sales Lead, you will report to the store management team and will assist in coaching sales associates on meeting individual and store goals. Although your focus will be on sales initiatives, your responsibilities are also to provide excellent customer service, train and reinforce employees on policies and...

  • Lead Supervisor

    2 weeks ago

    Richmond, British Columbia, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.A...

  • Sales & Meeting Supervisor

    3 weeks ago

    Richmond, Canada Holiday Inn Vancouver Airport Richmond Full time

    **SUMMARY** The Sales and Meeting Supervisor is an energetic, dynamic, innovative individual who has a desire to work in a results-driven and fast paced environment. They will be responsible for soliciting and maintaining catering clients, booking and managing catering events in addition to providing the Sales Department with administrative...

  • Sales Lead

    2 months ago

    Richmond, Canada KBL Environmental Full time

    **Join the KBL Team!** Are you ready to be part of Western Canada’s leading environmental team? At KBL, we specialize in delivering inspired environmental solutions. As an emerging leader in the industry, we attribute our success to our exceptional team. We are the best of both worlds - the knowledge and stability of a large organization combined with the...

  • Sales Lead

    7 days ago

    Richmond, Canada KBL Environmental Full time

    **Join the KBL Team!** Are you ready to be part of Western Canada’s leading environmental team? At KBL, we specialize in delivering inspired environmental solutions. As an emerging leader in the industry, we attribute our success to our exceptional team. We are the best of both worlds - the knowledge and stability of a large organization combined with the...

  • Sales Assistant

    3 weeks ago

    Richmond, Canada TSC Nursery Sales Ltd. Full time

    **Job Title: Wholesale Garden Centre** **Sales Assistant** **Terms of Employment**:Full-Time (Monday to Friday 7:30am-4:00pm) **Anticipated Start Date: XXXXX** **Location**:18071 Westminster Hwy., Richmond, BC, Canada **Company Overview** TSC Nursery is an industry leading wholesale supplier of ornamental shrubs, perennials, trees, and roses. We are...