Technical Manager

6 months ago


Montréal, Canada BGIS Full time

**Who We Are**

**SUMMARY**

The **Technical Manager - Level II **supports the account leader in achieving greater efficiencies, cost savings and client satisfaction by implementing and driving a consistent approach in the execution of facility management programs throughout the account.

**KEY DUTIES & RESPONSIBILITIES**

Facility Management Programs (HS&E)
- Represents the account at cross-account leadership council and collaborates with account leaders and other relevant stakeholders to review, develop and refine facility management programs along with related processes and technologies in order to achieve efficiency gains and ongoing operational excellence.
- Leads the implementation of facility management programs and program enhancements for the assigned account and drives consistency in program execution throughout the account.
- Responsible for implementation of the CMMS program with CMMS coordinator as a direct report.
- Overall accountability for the OMP (Optimized Maintenance plan) and SOW for service agreements. Direct responsible for a regional team of H&S, Energy, Property Services, Tenant Service and indirect responsibility to liaison with national services including Commissioning, Professional Services, and Sustainability.Cost Savings (Energy)
- Leads the assigned account team in the continuous identification of cost savings opportunities for the account and the client.
- Identifies, recommends and executes opportunities to reduce and/or consolidate services to the General Manager and the client.
- Recommends, develops and executes cost savings opportunities. Develops implementation plans and leads the implementation of cost savings initiatives for the assigned account.Client Satisfaction
- Identifies, recommends and implements programs to achieve greater client satisfaction. Programs may include but may not be limited to communication and innovation.
- Collaborates with account leaders from different accounts to review, develop and refine related programs to enhance client communication and satisfaction. Leads the implementation of related programs for assigned account.Service Delivery - Performance Management (Technical Serves team including overview of Technicians)
- Accountable for collaborating with account senior management and relevant stakeholders to ensure service delivery performance objectives are met.
- Conducts a high-level review of the programs to ensure that all requirements are delivered as per the master services agreement.
- Identifies shortcomings in service levels and provides recommendations to enhance performance.
- Collaborates with account senior management to develop and implement action plans to remediate performance gaps. Collaborates with relevant stakeholders to ensure all capital planning requirements are identified, budgeted and recommended to the client.Third Party Service Providers - Performance Management (Support 3rd Party Service providers, Lease, and Tenants)
- Accountable for performance management of third-party service providers through activities including but not limited to establishment and measurement of key performance indicators, and regular business reviews.
- Collaborates with Procurement team to lead contract development and review for all third-party providers for the entire account.

**KNOWLEDGE & SKILLS
- University Degree in related discipline with extensive experience that typically comes from up to 10 years of progressive experience.
- Passion for profession would include at least one of the following certifications:

- Certified Facility Manager from International Facility Management Association
- Certified Property Manager from Institute of Real Estate Management
- Facility Management Administrator Designation from Building Owners and Managers Institute
- Real Property Administrator Designation from Building Owners and Managers Institute
- Environmental H&S designation or trades licence would be a definite asset.
- Demonstrated experience leading a diverse team.
- Travel required - Up to a potential 30%.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success



  • Montréal, Canada Finsana Full time

    **SUMMARY**: FINSANA is a global fintech company that specializes in catering to underserved and underbanked consumers. Our organization has a passion for helping people financially through our technology solutions which has allowed us to serve millions of consumers globally. Headquartered in Montreal, Canada with offices in the United States and Latin...


  • Montréal, Canada PIXMOB Full time

    PixMob is one of the world’s leaders in creating immersive experiences for live events. You might have seen 60,000 people lighting up at the Super Bowl. Or at a Coldplay concert. Our goal is to reinvent rituals to connect crowds. We call that ‘togetherness’. We work with international artists, event organizers, sports teams and brands who care about...


  • Montréal, Canada Eski Inc Full time

    PixMob is one of the world’s leaders in creating immersive experiences for live events. You might have seen 60,000 people lighting up at the Super Bowl. Or at a Coldplay concert. Our goal is to reinvent rituals to connect crowds. We call that ‘togetherness’. We work with international artists, event organizers, sports teams and brands who care about...


  • Montréal, Canada Alice and Smith Full time

    A&S is a world leader in the development and integration of Microsoft Azure PlayFab technology. A&S also created XR Server, a no-code API toolkit that empowers brands to operate LiveOps-driven engagement campaigns with consummate ease. XR Server is the culmination of decades of gamification experience, expertise, and success. **We are now looking for a...


  • Montréal, Canada Digital IT Consultants Plus, Inc. Full time

    **Digital IT Consultants Plus, Inc.** Our client is an engineering firm that designs cutting edge processing technology in the renewal energy space. This is an outstanding opportunity to help build a new IT system in a new company. **The Position** Position: Technical Program Manager Department: PMO Reports to: Director of Business Applications Type:...


  • Montréal, Canada Wireframesolutions Full time

    **We are looking for a technical program manager who can**: - Create project plans to organize and manage project/program streams - Work with stakeholders to prioritize work and drive milestones - Understand and document dependencies between workstreams and communicate timeline impacts - Manage, track, and resolve issues that may arise - Coordinate across...


  • Montréal, Canada Wireframe Solutions Full time

    **We are looking for a technical program manager who can**: - Create project plans to organize and manage project/program streams - Work with stakeholders to prioritize work and drive milestones - Understand and document dependencies between workstreams and communicate timeline impacts - Manage, track, and resolve issues that may arise - Coordinate across...


  • Montréal, Canada TCC Global Full time

    **Job title** - Technical Project Manager - Omnichannel **Salary** - Competitive + Bonus & Benefits **Location** - Montreal, Quebec, Canada **Duration** - Permanent At tcc global, we help businesses develop and implement strategies to optimize customer experiences, enhance brand presence, and generate meaningful insights through data analysis. We work...


  • Montréal, Canada Alice and Smith Full time

    A&S is a world leader in the development and integration of Microsoft Azure PlayFab technology. A&S also created XR Server, a no-code API toolkit that empowers brands to operate LiveOps-driven engagement campaigns with consummate ease. XR Server is the culmination of decades of gamification experience, expertise, and success. **We are now looking for a...


  • Montréal, Canada Q1 Technologies Full time

    **Role: Salesforce Project Manager** **Job Location: Montreal, QC** **Duration: Fulltime / Contract** **Responsibilities** - Provide technical guidance and leadership to the development teams to deliver quality Salesforce & IVR solutions utilized by multiple lines of business. Continue to drive the team toward delivery of the best end to end design...


  • Montréal, Canada Lys Intelligence Inc. Full time

    We are a Startup company established in 2020, based in Montreal. Our mission is to provide intelligence to automatically analyze performance data and network configuration to efficiently detect and fix network anomalies in a real time manner. Our company is partnering with Operators in Canada and USA to build such innovative...


  • Montréal, Canada Youville Haussmann Park Full time

    Unleash Engagement with Alice & Smith Metalab and join our team in transforming user experiences! XR Server, our cutting-edge gamification engine built on Microsoft Azure PlayFab, empowers companies to create captivating ecosystems and build community. Level up your skills and be part of the gaming revolution! **Alice & Smith Metalab is the proud SI arm...


  • Montréal, Canada Plusgrade Full time

    Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being...


  • Montréal, Canada Plotly Full time

    As a member of the Customer Success organization, you will work cross functionally with our Support, Product, Engineering, and Sales teams to ensure our customers are maximizing the value of Plotly and Dash Enterprise. As an early member of Plotly's Technical Account Management (TAM) team, you will help build and shape a major piece of our Customer Success...


  • Montréal, Canada CS GROUP Full time

    Company Description CS Group Canada, a subsidiary of CS Group, is a leader in the development and certification of safety-critical systems in the aerospace, electric and autonomous driving industries. Joining CS Group Canada is a unique opportunity to work on complex high-tech systems for the most prestigious system manufacturers in North America, and our...

  • Technical Writer

    6 months ago


    Montréal, Canada Aylo Careers Full time

    We are looking for a **Technical Writer** to work one of their the data engineering team. Work with Product owners and Engineers to create internal and external documentation of our Data lake infrastructure, our PAAS/SAAS solutions. **What you will be doing**: - Complete writing assignments and documentation according to standards set by the Technical...

  • Technical Assistant

    6 months ago


    Montréal, Canada BFL CANADA Full time

    **We offer more than a job, we offer a career!** - We support our employees to shape their career by encouraging continuing education and investing in training and development. - We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. - We inspire...


  • Montréal, Canada CS Group Full time

    Full-time - Department: Project Management **Company Description**: CS Group Canada, a subsidiary of CS Group, is a leader in the development and certification of safety-critical systems in the aerospace, electric and autonomous driving industries. Joining CS Group Canada is a unique opportunity to work on complex high-tech systems for the most prestigious...

  • Technical Writer

    6 months ago


    Montréal, Canada mackinnonandpartner Full time

    **Position: Technical Writer** **A hybrid work environment with a requirement to be on-site at least two days per week.** **The standard workweek of 37.5 hours.** **Immediate start with a contract duration of six months.** **French required** **Requirements, Qualifications**: - Proven experience as a technical writer in a technology-driven...


  • Montréal, QC, Canada WeighPack Systems Inc Full time

    **Who we are**: We design and manufacture packaging machines and automation solutions for the food and pharmaceutical industries. We thrive with passionate people who love working in a fast-paced environment driven by commitments, results and the never-ending challenges to solve problems with regards to product development and manufacturing. The New...