Medical SPA Receptionist/ Aesthetician

3 months ago


Aurora, Canada The Derma Lounge Full time

**Job Title: Medical Spa Receptionist**

The Derma Lounge Inc.

2A-38 Wellington Street East, Aurora, Ontario L4G 1H5

We are looking for a Medical Spa Receptionist/Aesthetician

Our goal is to find a highly motivated individual with excellent customer service skills, ability to retain clientele to assist with growing the spa.

The Spa Receptionist is responsible for proactively welcoming guests and dealing with all inquiries, being knowledgeable about treatments, products and services offered as well as pricing.

**Qualities**:

- Reliable, and able to offer flexible/evening hours depending on business needs.
- Exceptional customer service skills, attracting new clients while educating them on services
- Greet clients in professional manner and with a smile.
- A keen interest in aesthetic medicine treatments, including Botox, Dermal fillers, RF/PRP micro needling, IPL, PRP hair rejuvenation and skin care.
- Knowledgeable in our treatments and retail and can effectively articulate information regarding all services, packages, and procedures to help clients to make an informed purchase/ booking decision.
- Comfortable handling basic financial/retail transactions.
- Will abide by the dress code of the clinic.
- Able to demonstrate proficiency in computer skills (Microsoft Word, Excel, and Outlook) and software.
- English language proficiency, Verbal and Written.
- Experience in **sales/advertising/social media.**:

- Help in creating and following up on our social media posting and inquires including Instagram, Facebook and TikTok.
- An elevated attention to detail/accuracy, ability to multi-task, prioritize and stay organized.
- Previous experience in a similar position at a medical spa or a medical clinic for 1-2 years would be an asset but not required.

**Responsibilities**:
1. Greeting and welcoming clients and making them comfortable.

3. Provide new clients and returning clients with required paperwork ensuring all signatures are obtained and important information is noted, inputting into the clinic's software.

4. Data entry, managing inventory for supplies.

5. Ensuring reception area, hallway, treatment rooms are always all clean and tidy.

6. Create an elevated experience and ensure ultimate client experience.

7. Work effectively both independently and in a team.

8. Perform tasks or duties assigned by management from time to time in a timely manner.

9. Assist aestheticians in keeping their workflow efficient and organized.

We offer a supportive work environment, and opportunities for growth within the company. If you are a motivated individual with excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

**Job Types**: Part-time

**Salary**: $17.00 per hour

**Benefits**:

- On-site parking
- Spa discount
- Sales commission

**Education**:

- Medical Aesthetic Diploma (preferred)
- Aesthetics schooling and practical industry experience

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred

**Job Type**: Part-time

**Salary**: $17.20-$18.00 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Aurora, ON L4G 1H5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- aesthetician: 1 year (preferred)

Work Location: In person


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