Receptionist
6 months ago
**Position**: Reception, Part-Time
**Purpose**: To provide a warm and friendly welcome to all who enter the facility in a professional manner and ensure resident inquiries are reviewed and resolved appropriately.
**Reporting to**: Reception Supervisor
**Qualifications**:
- Completion of Grade 12, typing, computer skills (Word for Windows an asset), and excellent communication skills;
- 1-2 years of customer service or front desk experience considered an asset;
- Must be able to cooperate with other employees and department heads and be able to take direction;
- Must show respect and kindness to residents, visitors and staff, and must see him/herself as part of a working team;
- Must be trustworthy and able to keep confidentiality;
- Must be able to work under pressure and with a minimum of supervision;
**Major Responsibilities**:
- Answer all incoming telephone calls and monitor the front entrance door for visitors, residents and wandering residents;
- Monitor security cameras for entire campus;
- Secure keeping of all building keys and master key systems;
- Keep fire routes clear in all parking lots and monitor visitor parking lots;
- Responsible for responding to any emergency codes (Fire, Power Outage, Intruder);
- Record any resident, visitor, building or emergency incidents to Reception Supervisor and appropriate leadership team member;
- Input maintenance related concerns into YARDI, Maintenance Requisition System;
- Input tickets to communications provider;
- Receive and distribute messages for unavailable staff;
- Contact residents regarding parcels and medications;
- Always keep reception area neat and presentable;
- Sort and prepare daily mail for distribution/pick up;
- Regularly update the binders and files in the reception area;
- Follow safe work practices and ensure that employee responsibilities as per the Occupational Health and Safety Act are performed;
- Perform all other related duties as assigned;
**System Responsibilities**
- Fire Panel
- Security Systems
- Maintenance Requisition System
**Hours of Position**:
- Part time: Every other weekend alternating 8AM-2PM or 2PM-8:15PM and 12-8PM Tuesday’s and Thursday’s every week.
A requirement for all individuals who work at The Meadows of Aurora and support our seniors community include:
- Proof of Covid-19 vaccination is required. Everyone at this location is required to follow proper hand hygiene and wear a mask.
- A two-step TB test that can be arranged through your family doctor or many pharmacies.
- A Vulnerable Sector Check that can be obtained through designated Police locations.
We thank all applicants for their interest, only those selected for an interview will be contacted.
**Job Types**: Part-time, Permanent
Part-time hours: 15 per week
**Salary**: $17.00 per hour
Ability to commute/relocate:
- Aurora, ON L4G 1X5: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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