Client Protection Associate

2 weeks ago

Montréal, Canada Dialectica Full time

**About Dialectica**

Founded in 2015, Dialectica is an information services start-up that innovates how business professionals share knowledge and gain access to primary research worldwide. Dialectica partners with the world’s leading investment and consulting companies, enabling them to collect real-time information and market insights from industry experts across markets, industries, and regions. Every day Dialectica works on its aspiration to be a truly industry-leading organization by attracting and cultivating ambitious talent worldwide.

**Role Overview**

This is an opportunity for a motivated individual with a background in Law, Business, Compliance, Technology and/or Risk Management looking to thrive in a rapidly growing company active in the high growth information services sector.

Client Protection is the critical compliance function of Dialectica; aiming to ensure that our clients are able to securely, compliantly and safely access our unique knowledge sources.

The Client Protection Team manages a variety of challenging tasks, such as monitoring ongoing projects, policy drafting, training, product development and risk assessment. As a Client Protection Associate (Legal & Compliance), you will facilitate client requests, update and draft new policies, oversee their implementation, and ensure that Dialectica’s employees across all offices work on building a safe and compliant environment for our clients.

**How You’ll Make an Impact**:

- Focus on the implementation of day-to-day operations, such as monitoring active projects and doing risk assessment to flag and mitigate potential risks.
- Answer diligently to the Client Service Team’s requests and make sure to provide appropriate input on implementation of compliance best practices.
- Draft and implement policies that will ultimately enhance the quality of service delivery for our clients.
- Develop and deliver training material to ensure that all Client Service Team members are educated sufficiently on compliance issues.
- Coordinate with the rest of your team members across the globe on long-term projects to develop industry standards.

**Requirements**:

- Undergraduate Degree in Business, Law, Risk Management, Science & Technology or any other related field
- 6-12 months experience in related fields such as risk management, law, compliance or technology would be an asset
- Excellent verbal and written communication and listening skills
- Exceptional organizational and problem solving skills
- Professional ethics and integrity with attention to detail
- Committed to improving internal quality standards
- Fluency in English, both verbal and written (additional language an asset)
- Proficient use of MS Office and Google suite

**Benefits**
- Opportunity to work with a supportive, creative and passionate team in a high-growth environment, constantly presenting new challenges and opportunities
- Learning and development programs (onboarding bootcamp, Mini-MBA program, step up programs, foreign language courses)
- Competitive compensation schemes
- RRSP with employer match
- Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs)
- Substantial Wellbeing program (allowance, flexible and volunteering days)
- Happy hours, team bonding activities, events and more

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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