Resident Support Worker
4 weeks ago
**Position Summary**
This position works alongside a team to provide a welcoming and encouraging environment for women accessing The Salvation Army Women’s Shelter. This position will also ensure that the women staying at the shelter have their basic needs met and support them through positive engagement and referrals to housing, community programing and needed resources.
**Hours/Schedule**
This position is Regular Part Time 32 hours biweekly.
Saturday and Sunday from 7:00 am to 3:30 pm.
**Key Responsibilities**:
- Handle the admission, orientation, and evaluation of residents as per policies, procedures and guidelines.
- Provide guidance to residents around shelter rules and expectations in order for the shelter to be safe.
- Conduct respectful resident intake interviews ensuring all information is obtained, recorded, expectations are clearly communicated to residents, and basic goal setting is done.
- Monitor all incoming traffic ensuring including verifying resident identification and following safety protocols.
- Liaise with Spiritual and Religious Care team members, internal referral sources and other external agencies as needed (e.g., welfare, police, parole, urgent situations, DOAP Team, PACT Team and non-emergency)
- Store and record information on resident medication, tools and gear, as per policies and procedures.
- Perform light housekeeping duties and foster a clean workplace culture.
- Provide linen and assistance to each resident, as needed.
- Receive all resident concerns in a professional manner, directs residents to avenues of resolution and ensure required documentation is completed.
- Ensure that calls and messages for residents are dealt with as per policy and privacy legislation.
- Works with program team members to ensure best practices and efficient service delivery.
- Provide mediation in resident conflict to prevent and/or resolve altercations.
- Ensure all policies and procedures are upheld and, if required, seek additional support internally or externally from Calgary Police Services or Emergency Medical Services.
- Provide and reprogram resident identification cards as per program guidelines.
**Required Education, Experience and Competencies**
- Completed High school diploma, plus specialized courses of up to six (6) months
- Police Information Check (PIC) with Vulnerable SectorSearch
- Current Standard First Aid certification with Level A or C CPR from an Alberta approved training provider
- Incumbents with a Social Work diploma or degree must be registered with the Alberta College of Social Workers
- More than three months but less than one year of prior related experience, including experience
- Strong customer service skills.
- Attentive listening and observation of body language and able to monitor and read the environment.
- Able to stay calm in stressful situations.
- Computer skills including MS Outlook, Word and ability to use keyboard; familiarity with databases.
- Demonstrated trauma informed care, non-violent crisis intervention and de-escalation skills.
- Able to pack and life resident belongings.
- Able to stand for long periods of time and do walk about within and outside of the building; able to walk up and down stairs.
- Able to continuously monitor the environment, monitoring security cameras and attentiveness when interacting with clients and recording information.
- Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility with frontline work in a social service setting.
**WORKING CONDITIONS**:
- Works in a men’s residential housing facility
- May have to deal with aggressive people. Potential for verbal, and less likely physical, attacks.
- Hours may vary; work schedule affecting lifestyle
- Exposure to infectious diseases may be there
- Background check consent.
- A satisfactory Police Information Check (PIC) with Vulnerable Sector search
- Proof of successful completion of our online Armatus Abuse Training, and required Health and Safety training.
**The competition will reamin open until the position has been filled.**
- We thank all applicants and those selected for an interview will be contacted._
**The Salvation Army **exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Our values underpin all that we do:
**Hope**: We give hope through the power of the gospel of Jesus Christ.
**Service**: We reach out to support others without discrimination.
**Dignity**: We respect and value each other, recognizing everyone’s worth.
**Stewardship**: We responsibly manage the resources entrusted to us.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 12 hour shift
Work Location: In person
-
Community Support Worker
2 weeks ago
Calgary, Canada Community Support Worker Full timeFull job description Are you Looking for a part time role with flexible hours? We may have an opportunity for you! POSITION: Community Support Worker WHAT YOU NEED (QUALIFICATIONS): - A steadfast belief and commitment to inclusion, the right for all people to belong, participate and contribute to the community. - The ability to work independently in...
-
Resident Support Worker
2 weeks ago
Calgary, Canada The Salvation Army Community Services (Calgary) Full time**Position Summary** This position provides basic needs and guidance to those that find themselves homeless by providing a positive, respectful and safe environment. Staff will support each person by encouraging healthy life skills and choices, so each person can experience success in moving back into the community and out of the shelter...
-
Resident Support Worker
6 days ago
Calgary, Canada The Salvation Army Full timeProvide a welcoming, safe, and secure environment for women accessing The Salvation Army Women's Shelter; ensure their basic needs are met and support the women through positive engagement and referrals to housing, community programming and needed resources. **KEY RESPONSIBILITIES**: - Handle the admission, orientation, and evaluation of residents. -...
-
Resident Engagement Worker
2 weeks ago
Calgary, Canada The Mustard Seed Society Full timeThe Mustard Seed is committed to helping people who are homeless transition toward and maintain sustainable and healthy lifestyles. Permanent Supportive Housing at The Mustard Seed provides a safe and supportive environment to all residents. Reporting to the Resident Program Supervisor, the Resident Engagement Worker is responsible to ensure the physical,...
-
Relief Casual Resident Support Worker
2 weeks ago
Calgary, Canada Salvation Army Full timeDescription This position works alongside a team to provide basic needs and guidance to those that find themselves homeless by providing a welcoming, positive, respectful, and safe environment. Staff will support each person by encouraging healthy life skills and choices, so each person can experience success in moving back into the community and out of the...
-
Resident Engagement Worker
6 days ago
Calgary, Canada Theseed Full timeJob Category: Community Impact and Programs Requisition Number: RESID001612 Posted: February 7, 2025 Employment Type: Full time Schedule: Sunday to Thursday from 2:30 p.m. to 11:00 p.m. Reporting to: Resident Program Supervisor City: Calgary Number of Positions to Fill: 1 RFR #: 1207 Description The Mustard Seed is committed to helping people who...
-
Overnight Respite Support
1 week ago
Calgary, Canada Community Support Worker Full time**Overview** **Responsibilities** - Provide attentive and compassionate patient care during overnight shifts. - Assist with personal hygiene, dressing, and grooming needs. - Prepare nutritious meals according to dietary requirements. - Administer medications as prescribed and ensure proper documentation. - Support with mobility assistance, including heavy...
-
Resident Childcare Support Worker
6 days ago
Calgary, Canada Radiance Full timeFor more than four decades, **Radiance** has been a steadfast partner on the journey towards healing for women and children affected by domestic violence. We are driven by a collective commitment to ending the cycle of abuse and providing a lifeline of support and resources to those affected. We are a multi-services organization, supporting community needs...
-
Relief Resident Support Team Leader
4 weeks ago
Calgary, Canada The Salvation Army Full timeThis position provides a welcoming, safe and secure environment for women accessing The Salvation Army Women's Shelter and supports them in providing referrals to housing, community programming and needed resources. This positions also provides supervision, support, coaching, and guidance to Residential Support Workers to ensure they are able to complete...
-
Calgary, Canada The Mustard Seed Full timeReporting to the Resident Program Supervisor, the Resident Engagement Worker and Program Coordinator will support the programs and housing initiatives. Resident Engagement Worker and Program Coordinator will develop housing programs. The role of the Resident Engagement Worker and Program coordinator is to ensure the physical, emotional, social, and spiritual...
-
Resident Engagement Worker
4 weeks ago
Calgary, Canada The Mustard Seed Society Full timeThe Mustard Seed is committed to helping people who are homeless transition toward and maintain sustainable and healthy lifestyles. Permanent Supportive Housing at The Mustard Seed provides a safe and supportive environment to all residents. Reporting to the Resident Program Supervisor, the Resident Engagement Worker is responsible to ensure the physical,...
-
Relief Resident Support Workers
3 weeks ago
Calgary, Canada The Salvation Army Community Services (Calgary) Full time**Relief Resident Support Workers (Men's & Women's Shelter)** **Location**: Calgary - Men’s and/or Women’s Shelter **Position Type**: Relief/Casual **Position Summary** This position works alongside a team to provide basic needs and guidance to those that find themselves homeless by providing a welcoming, positive, respectful, and safe environment....
-
Resident Support Worker
6 days ago
Calgary, Canada The Salvation Army Full timeDescription Provide a welcoming, safe, and secure environment for women accessing The Salvation Army Women's Shelter; ensure their basic needs are met and support the women through positive engagement and referrals to housing, community programming and needed resources. KEY RESPONSIBILITIES: • Handle the admission, orientation, and evaluation...
-
Resident Support Worker
3 weeks ago
Calgary, Canada The Salvation Army Full timeThis position provides basic needs and guidance to those that find themselves homeless by providing a positive, respectful, and safe environment. Staff will support each person by encouraging healthy life skills and choices, so each person can experience success in moving back into the community and out of the shelter systems. **KEY...
-
Resident Engagement Worker
5 days ago
Calgary, Canada The Mustard Seed Society Full timeAre you passionate about making a positive impact in your community? Do you want to be part of a dynamic team that makes a meaningful difference in the lives of those in need? The Mustard Seed - Ogden Community Impact Centre is seeking a** Resident Engagement Worker** who is responsible for ensuring the physical, emotional, social, and spiritual well-being...
-
Residential Support Worker
3 weeks ago
Calgary, Canada Accessible Housing Full time**Overview** Reporting to the Care Manager, the Residential Support Worker will enhance the dignity and quality of life for each resident by supporting holistic wellness and an interdependent community. In collaboration with the residents, the Residential Support Worker will support activities of daily living that empower residents to successfully live in...
-
Resident Support Team Leader
4 weeks ago
Calgary, Canada The Salvation Army Community Services (Calgary) Full timeThe Salvation Army Community Services (Calgary) **Position**: Resident Support Team Leader **Location**: Women’s Shelter 3013 15 Ave SW, Calgary, AB **Position Type**: Regular part time - 48 hours bi-weekly **Position Summary** Provide a welcoming, safe, and secure environment for women accessing The Salvation Army Women’s Shelter and support them...
-
Support Worker
4 weeks ago
Calgary, Canada Alexandra Comm Hlth Ctr Full timeAre you a personable and professional support worker with experience working in a place based supportive housing environment? Have you worked with residents experiencing mental health barriers, homelessness, and poverty in the past? Do you thrive in a fast-paced environment? If so, this role may be for you!_ **What we do and why we do**: The Alex provides...
-
Community Support Worker
2 weeks ago
Calgary, Canada RABBONI SUPPORT SERVICES Full time**Overview** **Duties** As a Support Worker, your responsibilities will include: - Assisting clients with daily living activities, including community support and community access. - Providing companionship and emotional support to enhance the well-being of clients. - Supporting meal preparation and ensuring proper nutrition for clients. - Assisting with...
-
Evening Support Worker
3 weeks ago
Calgary, Canada Emma Maternity House Society Full timeEVENING SUPPORT WORKER (3 PM - 11 PM) EMMA MATERNITY HOUSE SOCIETY Emma House Mission Statement Our mission is to provide housing and support for pregnant women and youth experiencing or at risk of homelessness; empowering them to move out of vulnerability and into a healthy and sustainable life for them and their child. **Key Accountabilities**: -...