Lead IT Administrator

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:04/12/2024
**Req ID**: 36961
**Faculty/Division**: Faculty of Arts & Science
**Department**: Dept of Psychology
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00055760

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1927, the Department of Psychology has for over a century been a top choice for those pursuing a career in psychological research. The combined expertise of our faculty spans all major areas of psychology and reflects a wide range of approaches to the study of mind, brain, and behaviour. Our department consists of a diverse and internationally recognized faculty, first-rate laboratory facilities, and a tradition of cutting-edge, collaborative research in an inspiring intellectual atmosphere. We take pride in prevailing as an important department in today’s competitive psychology research and education fields.

**Your opportunity**:
**Your responsibilities will include**:

- Planning and implementing networks on which the departmental teaching, research, and administrative activities function
- Analyzing and installing networking equipment
- Developing and implementing contingency plans for network related software and/or hardware failures
- Developing network access protocols including firewall protection and wireless connectivity

**Essential Qualifications**:

- Bachelor’s Degree in Computer Science or an equivalent combination of education and experience.
- Minimum five (5) years relevant experience administering IT networks, systems, and security within an administrative and research focused environment.
- Experience installing and maintaining systems running Windows, MacOS, and Linux.
- Experience with network system administration, e.g., Network Attached Storage (NAS) management server.
- Demonstrated ability to advise and provide recommendations and guidance on planning, implementing and maintaining both IT and research infrastructure.
- Strategic mindset with the ability to align IT service management initiatives with overall department strategy; strong problem solving and time management skills with the ability to balance competing priorities and meet tight deadlines
- Strong knowledge of architecture, security, operations, functionality and best practices in systems administration for Windows and Linux client and server technologies.
- Experience navigating complex technical systems with the ability to develop workaround solutions for technical problems to resolve underlying issues in a timely fashion, and prevent future occurrences using automation; ability to plan and perform implementations with mínimal service impacts and to solve complex technical and logístical problems
- Excellent technical skills with networking to ensure safe and fast migration and back-up of data.
- Proven ability to elicit cooperation from a diverse range of sources, including staff, faculty, and management at all levels within the faculty, excellent organizational skills for ensuring efficient and effective networking of research and administrative systems
- Strong oral and writing communication skills and the ability to communicate technical concepts to others with limited technical background.
- Demonstrated strong interpersonal skills to liaise with faculty and staff members to understand the priorities of the department and subsequently develop and implement short
- and long-term plans for new or enhanced IT and research infrastructure.
- Demonstrated ability to work in a consultative manner in a large department as well as within a matrix organization and broader institutional policies and contacts; demonstrated ability to develop IT local practice and polices on cybersecurity and best practices for access and use of IT and research assets.

**Assets (Nonessential)**:

- Experience with Linux distributions, such as Ubuntu.
- Supervision of staff in an IT environment
- Experience utilizing Microsoft SharePoint and IT Service Management, e.g. ServiceNow.
- Experience in development and maintenance of booking systems.
- Technical knowledge with the operation of highly sophisticated and specialized experimental equipment.
- Demonstrated familiarity with the university environment, governance, and p

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