Automotive Back Parts

3 months ago

Brampton, Canada Canadian Tire - Brampton #305 Full time

The Automotive Back Parts Window Associate works in a fast-paced auto service environment and supports Automotive Technicians in locating and providing the right parts for auto repairs in the Automotive Service Centre. This role involves the use of a computerized automotive parts and service look-up systems, which includes estimates for repair orders, ordering, controlling and maintaining inventory accuracy.

**Main Responsibilities and Tasks**:

- Responds to and handles internal and external customer inquiries, requests and concerns in a timely manner.
- Ensures that the Automotive Service Center team maximizes the customer experience by sourcing, stocking and providing timely and correct vehicle components as requisitioned by the customers and/or Automotive Technicians.
- Serves Automotive Technicians and processes their requests for parts and tires.
- Liaises with Automotive Service Centre staff to inform immediately of all received parts and tire orders.
- Sources and orders automotive parts, shop supplies and products through authorized suppliers.
- Quotes parts and tire pricing and availability.
- Maintains and controls accuracy of inventory, including shop specialty tools.
- Tests and fills batteries. Operates the battery filling station as per training received.
- Liaises with Automotive Service Centre staff to ensure estimates are accurate and professionally formatted.
- Stocks shelves in storage display areas.
- Processes returns, warranties and castings as required.

**Requirements**:

- Basic math and typing skills.
- Good working knowledge of automotive parts lookup system.
- Experience in a similar role, in a Canadian Tire store or Auto Service Centre, is considered an asset.
- Ability to serve customers in a professional manner and to inspire their confidence and trust.
- Detail-oriented individual who completes tasks according to instructions and demonstrates responsibility for outcomes.
- Ability to work effectively in a fast-paced, customer-focused environment.
- Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to plan and organize daily tasks.
- Effective written and oral communication skills.
- Ability to multitask, adapt and cope with challenging and changing situations.

**More about the position**:
**Potential Career Opportunities**
- Next levels: Service Advisor, Department Manager.

**Physical Demands and Working Conditions**
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Profit sharing

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Brampton, ON L6S 6E8: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Parts knowledge: 1 year (required)

Work Location: In person

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