Clinic Receptionist

2 weeks ago

Burlington, Canada Wentworth Halton X-Ray & Ultrasound Full time

Wentworth Halton X-Ray & Ultrasound is the region’s largest and most comprehensive provider of out-patient diagnostic imaging. We are looking for individuals interested in being part of our team to serve the needs of the patients and their referring physicians and healthcare providers in our communities.

We believe we are an exciting place to work. While we have thirteen locations in Stoney Creek, Hamilton, Waterdown, Burlington and Oakville, this role will be situated in one of our Burlington or Oakville clinics.

We offer competitive wages. We encourage individuals interested in working with people and within healthcare to apply. Whether you are just recently entering the work-force or you have left the workforce but may want to come back and want to be part of something interesting and fulfilling. We are very interested in hearing from you.

For applicants with more than 2 years experience working directly within diagnostic imaging in a reception role, with good knowledge of RIS/PACs and the overall process, we also offer an accelerated starting wage rate.

Working hours are usually Monday to Friday during the day. There could be opportunity for some evening and weekend work.

Job Duties:

- Receiving phone calls, electronic forms and faxes and scheduling patients for exams
- Answering patient inquiries in person and by phone
- Answering calls, returning calls and messages
- Communicating with referring physician offices
- Booking appointments & following up on missed appointments
- When working at the clinics, checking patients in, validating health card, verifying requisition, inputting requisitions

**Requirements**:

- Ability to effectively and quickly use software
- Experience with using computers
- Great customer service
- Preferred Medical Terminology course.
- Preferred prior work in a clinical and patient serving environment
- Previous experience working in a diagnostic imaging center will be acknowledged in starting wage rate
- Punctual & pristine attendance record

**Skills**:

- Computer skills and familiarity with electronic medical records
- Works well in a team and independently
- Good decision making skills, works well under pressure and a fast learner.

COVID-19 considerations:
Clinic Receptionists will be provided PPE for COVID.

**Job Type**: Casual

**Salary**: From $17.41 per hour

**Benefits**:

- Disability insurance
- Employee assistance program
- On-site parking
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Application question(s):

- The role has a starting wage rate of $16.78 per hour and this is not negotiable unless you have recent direct experience working in a community based healthcare clinic. Is this wage rate acceptable?
- The role will be located at clinics in Burlington and Oakville. Will you be able to travel to these various work locations?

Work Location: One location

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