Manager

3 months ago


Niagara Falls, Canada Craig's Cookies Fallsview Full time

'''Duties:'''

Craig's Cookies is a busy, friendly, diverse, and positive environment where exceptional customer service is our top priority. Baking experience is a bonus, but not a necessity. You must, however, be comfortable in a high volume, high traffic environment, and have the ability to deal with day to day operations as well as any potential staff issues as they arise.
- Our manager will oversee daily operations of the store, including scheduling, sales, customer service, and inventory management, and of course, prepping and baking of our wonderful product.
- You will assist in training and will supervise, and motivate our team members to deliver exceptional customer service.
- You will monitor and analyze sales performance data to identify areas for improvement and implement corrective actions.
- You will ensure compliance with company policies and procedures, as well as any local regulations.
- You will proudly maintain a clean and organized store environment, and inspire our staff to follow suit.

'''Qualifications:'''
- You have proven experience in retail sales management or store management.
- You have strong, positive leadership skills and the ability to effectively supervise and motivate a team.
- You have exceptional communication and interpersonal skills.
- You are proficient in point-of-sale (POS) systems and basic math skills for cash handling.
- You have experience in budgeting, scheduling and financial management.

As a Manager, you will play a key role in motivating staff, managing operations, and providing excellent customer service. If you are a passionate individual, looking to develop and mentor a terrific team, we'd love to hear from you

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Discounted or free food
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Niagara Falls, ON L2G 7X5 (required)

Ability to Relocate:

- Niagara Falls, ON L2G 7X5: Relocate before starting work (required)

Work Location: In person


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