Ticket Sales

3 days ago

Cypress Hills Provincial Park, Canada Government of Alberta Full time

**Job Information**:
Job Requisition ID: 33723

Ministry: Environment & Parks

Location: Cypress Hills Provincial Park (Hidden Valley Ski Resort)

Full or Part-Time: Full-Time

Regular/Temporary: Temporary

Scope: Wage Opportunity

Classification: Administrative Support 2

**About Us**:
Alberta Environment and Parks - We support Albertans in being proud stewards of air, land, water, and biodiversity by leading the work required for the desired environmental outcomes and sustainable development of natural resources.

**Hidden Valley Ski Resort** is located in _Cypress Hills Provincial Park_, (also known as _Cypress Hill Interprovincial Park_). The Park spans the Southeast corner of Alberta and the Southwest corner of Saskatchewan. The unique landscape of the area contrasts the surrounding prairie landscapes, making it an exciting destination for winter recreation opportunities.

Cypress Hills Provincial Park (CHPP) is home to Hidden Valley Ski Resort (HV) as well as a diverse range of Cross Country Ski Trails. The Ski Resort is located on the Alberta side of the Park, 10 minutes from the town site of Elkwater, AB and 40 min from Medicine Hat, AB. For more information about Hidden Valley Ski Resort, visit

**Role**:
Information Officers work as part of a team to provide ski hill guests with a positive, effective and efficient interaction and experience.

Information Officer duties include, but are not limited to:

- Assisting with guest inquiries, bookings, sales and cash handling
- General daily administration/reception duties for all departments
- Operate cash register and point-of-sales system
- Respond to and resolve customer complaints
- This position primarily works indoors

**Qualifications**:
**Education**:

- High School Diploma required; related post-secondary is an asset

**Assets**:

- Point-of sales and customer service experience
- Excellent customer service skills and computer literacy
- Knowledge of park facilities/services, especially Hidden Valley Ski Resort

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies related to this role.

**AGILITY**—to understand the need to incorporate change into work and be open to new ideas while accepting change as part of how work processed need to evolve in order to be effective.

**CREATIVE PROBLEM SOLVING**—to assess options and implications in new ways in order to achieve outcomes and solutions.

**BUILDING COLLABORATIVE ENVIRONMENTS**—to lead and contribute to the conditions and environment that allow people to work collaboratively and productively to achieve outcomes.

**Salary**:
$19.40 to $23.61 per hour
- Weekend shift differential is paid at a rate of $3.25 per hour

Wage employees receive 11.2% in addition to regular wage earnings in lieu of benefits and vacation leave.
- 5.2 percent of regular wage earnings instead of paid holidays.
- 6 percent of regular wage earnings instead of annual vacation pay.

**Notes**:
**Terms of Employment**:

- Shifts are 8 hours a day, up to 40 hours a week.
- Multiple positions are available.
- Various low cost accommodations are available for rent in Elkwater.
- There is no public transportation to the Ski Resort, You must have reliable transportation to and from work. The Ski Resort is located about 10 min from Elkwater and about 40 min from Medicine Hat.

**How To Apply**:
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Resources for applicants:
It is recommended that applicants who have obtained educational credentials from outside of Canada and have not had them previously assessed, obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)

**Closing Statement**:
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

If this competition is closed as per the closing date noted above, please continue to check

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