Visitor Experience

4 weeks ago


Edmonton, Canada Explore Edmonton Corporation Full time

**Elevate Your Journey With Explore Edmonton**:
The **Edmonton Convention Centre** is seeking **Visitor Experience** staff to join the team for day, evening and weekend shifts This position plays a key role in providing outstanding service to our guests. They are responsible for delivering top-notch visitor services, offering information on local amenities, supporting client needs and working collaboratively with our teams. This casual position is great for those with flexible schedules, as hours are based on operational needs.

Explore Edmonton’s two venues host hundreds of meetings, conventions, concerts, sporting events and other events annually. If you love to be a part of the action, want to see live music, meet and greet hundreds of Edmontonians in a day or night, this is the place to be

What we offer to enhance your experience:

- A competitive compensation package complemented by attractive benefits
- Seasoned event and hospitality professionals who will serve as your mentors
- Access to our Annual Scholarship Program
- Flexible scheduling options to suit your lifestyle
- Enjoy meal discounts, exclusive fitness membership discounts, and a range of other perks designed exclusively for our valued employees
- Welcoming guests, clients and staff with courtesy, professionalism, and a positive attitude
- Providing a memorable first impression of the Edmonton Convention Centre
- Knowledgeable of the venue with the ability to provide directions when required
- Maintaining a clean work environment
- Addressing inquiries, resolving issues and redirecting members of the public as needed
- Providing detailed information to visitors about local amenities, attractions, dining options and transportation services
- Assisting clients with their event-specific needs and requests, such as accessing control, ticket scanning and registration check-in
- Act as a knowledgeable resource to enhance client experience
- A High School Diploma
- Minimum 1-year experience in a customer service or event-based position
- Superior communication and interpersonal skills, with a passion for customer service
- Excellent problem-solving and positive decision-making skills
- A commitment to quality, with exceptional attention to detail
- Diplomacy and tact when handling sensitive situations and information
- An ability to work well both independently and within a collaborative team environment with the flexibility to change with new ideas that are introduced
- Knowledge of the City of Edmonton and local attractions is considered an asset
- Flexibility to work days, evenings, weekends, and holiday shifts

**About Us**:
Explore Edmonton is Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.

Managed by Explore Edmonton Corporation, the Edmonton Convention Centre and Edmonton EXPO Centre both work toward a vision of being among North America’s top-performing venues and achieve that vision through a commitment to positive social, environmental, and economic impact. Our venues have a combined 672,000 square feet and welcome more than 1.8 million visitors annually.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported daily.

If this role piques your interest, please submit your resume. **Please submit your interest no later than October 4, 2024**.



  • Edmonton, Alberta, Canada Employment and Social Development Canada Full time

    **Company Overview:**Parks Canada is a leading employer in the fields of natural and cultural resource management, visitor services, and park operations.We are seeking an experienced Visitor Experience Manager to join our team at Jasper National Park. As a key member of our park operations team, you will play a critical role in delivering exceptional visitor...


  • Edmonton, Canada Alberta Aviation Museum Full time

    **Job Title**: Visitor Services Representative **Role**: The Alberta Aviation Museum is seeking a self-motivated individual to join our team. The Visitor Services Rental Representative is primarily responsible for the evening and weekend rental supervision. **Responsibilities**: - Greet and interact with visitors, members, tours, and renters - Provision...


  • Edmonton, Canada Alberta Innovates Full time

    Visitor and Facilities Steward (Part Time) Alberta Innovates is seeking a customer service orientated individual to greet visitors at our Edmonton Research Park facility, coordinate building maintenance activities, field inquiries, act as the primary contact for the safety committee, and provide general administrative assistance. Are you our Visitor and...


  • Edmonton, Alberta, Canada Employment and Social Development Canada Full time

    Reference number: CAP25J-021443-000069Selection process number: 2025-CAP-JAS-EA-VAR-013Parks CanadaJasper National Park of Canada (Alberta)PM-02- Visitor Services Team Leader II - Campgrounds, Gates, and Day Use FacilitiesAnticipatory (Spring and Summer 2025) term and seasonal appointments of various durations.$69,062 to $74,408Experience Canada by joining...


  • Edmonton, Canada Alberta Innovates Full time

    Visitor and Facilities Steward (Casual 12 month term) Alberta Innovates is seeking a customer service orientated individual on a casual basis to greet visitors at our Edmonton Research Park and Bell Tower facilities located in Edmonton AB. The Visitor and Facilities Steward will coordinate building maintenance activities, field inquiries, act as the primary...


  • Edmonton, Alberta, Canada IKEA Full time

    Company OverviewIKEA is a leader in the retail industry, dedicated to creating a better everyday life for our customers. Our customer relations team plays a crucial role in achieving this goal by building and retaining long-lasting relationships with new and existing customers.We're a diverse team that works together to ensure a positive and joyful...


  • Edmonton, Canada Explore Edmonton Corporation Full time

    **About the Position**: The Guest Experience team focuses on ensuring that customers or visitors have a positive, seamless, and memorable experience during their time at our venues during an event. The GE team is an essential part of the customer experience and is vital to making a memorable experience for our customers. Manager, Guest Experience is...


  • Edmonton, Alberta, Canada Alberta Health Services Full time

    Company OverviewAlberta Health Services (AHS) is a leader in healthcare, committed to providing exceptional patient care and experiences. Our team of dedicated professionals works together to ensure that every individual receives the best possible care.Job DescriptionAs a Food Service I with AHS, you will play a vital role in delivering high-quality meal...


  • Edmonton, Alberta, Canada Cozymeal, Inc. Full time

    At Cozymeal, Inc., we are seeking a skilled Digital Editorial Manager to lead our content strategy and drive the creation of engaging culinary experiences for our customers.We strive to curate the best content for millions of visitors on our site while providing additional support and business to our partners. The ideal candidate will have experience in...


  • Edmonton, Alberta, Canada LawDepot Full time

    About the RoleThe Product Specialist will be responsible for creating interactive web products and services that cater to our 24 million+ yearly visitors. This role involves researching and building new products to enhance our existing product catalog.Your key responsibilities will include:Designing and developing new products using our Content Management...


  • Edmonton, Canada University of Alberta Full time

    **Department** VPFO UofA Botanic Garden **Hourly rate** $18.12 per hr **Hours per week** up to 35 **Grade** 2 **Posted date** February 12, 2025 **Closing date** March 12, 2025 **Position Type** Operating Funded **Description**: **_T_**_his competition will be used to fill multiple positions._** Please note that these positions are UP TO 35 hours with...

  • Experience Guide

    3 weeks ago


    Edmonton, Canada Fort Edmonton Management Company Full time

    **Experience Guide**: Job Posting Fort Edmonton Management Company (FEMCo), the organization that operates Fort Edmonton Park, is looking for energetic and passionate individuals to join our team as an Experience Guide. Fort Edmonton Park takes you on an iconic journey through the city’s incredibly rich history. The Park offers visitors authentic and...


  • Edmonton, Alberta, Canada Robertson College Full time

    Roberston College is dedicated to empowering its learners with relevant training and up-to-date industry insights to achieve fulfilling careers. The Learner Engagement Support Specialist is an integral part of this mission, providing crucial support to learners and contributing to their success.About UsWe are committed to fostering an inclusive and diverse...

  • Experience Guide

    2 weeks ago


    Edmonton, Canada Fort Edmonton Management Company Full time

    **Experience Guide**: Job Posting Fort Edmonton Management Company (FEMCo), the organization that operates Fort Edmonton Park, is looking for energetic and passionate individuals to join our team as an Experience Guide. Fort Edmonton Park takes you on an iconic journey through the city’s incredibly rich history. The Park offers visitors authentic and...


  • Edmonton, Alberta, Canada LawDepot Full time

    Company Overview:LAWDEPOT is a leading provider of innovative legal solutions. Our mission is to empower individuals and organizations with fast, easy-to-use, and professional tools for creating customized legal documents. With over 10 million satisfied customers worldwide and 24 million yearly visitors, we are committed to making a positive impact in the...


  • Edmonton, Alberta, Canada LawDepot Full time

    #209, 9644-54 Avenue Edmonton , AB T6E 5V1 CanadaPosition OverviewLawDepot is currently expanding and looking to recruit a Copywriter - Checkout Experience in Edmonton, Alberta. In this role, you will be responsible for creating, planning, and implementing initiatives focused on optimizing the checkout area of our website. This is a full-time permanent...


  • Edmonton, Canada LawDepot Full time

    Company Profile:Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million...


  • Edmonton, Canada University of Alberta Full time

    **Department** VPFO UofA Botanic Garden **Hourly rate** $18.12 per hr **Hours per week** up to 35 **Grade** 2 **Posted date** October 16, 2024 **Closing date** November 8, 2024 **Position Type** Part Time - Operating Funded **Description**: This position is a part of the Non-Academic Staff Association (NASA). This position has an end date of April...

  • Information Officer

    2 weeks ago


    Edmonton, Canada Government of Alberta Full time

    Company: Government of Alberta Job Information Job Title: Information Officer Job Requisition ID: 66071 Ministry: Forestry and Parks Location: Kananaskis Region – Peter Lougheed Parks Discovery Centre, Kananaskis Visitor Information Centre and Elbow Valley Visitor Information Centre Full or Part-Time: Full-Time Hours of Work: Up to 36.25 hours per...

  • Receptionist

    2 weeks ago


    Edmonton, Canada Igloo Building Supplies Group Ltd. Full time

    **Position Summary** The Receptionist will serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival; maintain security and telecommunications system. They will also be involved in other duties as required by the department of company. **Key Responsibilities** - Promptly answer telephone in a warm...