Front Desk Attendant

_**Summary**_
The Walker Sport and Ability Centre at Canada Games Park is proudly managed by ASM Global, the world’s largest and most trusted venue management and services company operating the most prestigious entertainment, sports, and exhibition venues spanning five continents, with a portfolio of more than 300 stadiums, arenas, convention centres, entertainment districts, theatres, amphitheaters, and equestrian and recreational centres. ASM Global has an immediate opening at The Walker Sport and Abilities Centre at Canada Games Park for a Front Desk Attendant.
- **Essential Duties and Responsibilities**_
- Attend and operate front desk in a courteous, professional manner
- Responsible for directing and assisting facility users throughout Canada Games Park
- Experience with customer service techniques and strategies when dealing with the public
- Knowledge rental booking processes and how they impact business operations, such as providing dressing room keys, small equipment and other small operational tasks as required
- Ability to navigate building booking software and other systems related to administration, including accepting bookings and payments for program registrations, and building rentals
- Proven ability to positively relate to a variety of people under varying circumstances
- Demonstrate professional judgment when assisting clients, managers and public
- Ability to aid in various administrative tasks, take direction and finish to completion
- Maintain facility lost and found program
- Knowledge of sporting event venues and their operation considered an asset
- Other duties as assigned
- **Education, Skills and Abilities**_
- Secondary school graduate
- Positive, welcoming attitude and dedication to ensuring customer satisfaction
- Working shifts are evenings and weekends
- Highly organized with the ability to multitask, and adapt to changes in the workplace.
- Professional presentation, appearance, and industrious work ethic
- Ability to work independently and within a team
- Leadership and conflict resolution skills required, occasional exposure to challenging situations and patrons.
- Previous clerical, administrative experience considered an asset
- **Job Environment**_
- An indoor office environment with exposure to loud noises, interruptions, lack of privacy and fluctuating temperature.
- **Confidential Information**_

Due to the sensitive and competitive nature of the entertainment industry it is necessary to ensure that correct information is released to the public and that sensitive information is not discussed.
- **Additional Information**_

ASM Global at Canada Games Park and the Walker Sports and Abilities Centre is an Equal Opportunity employer, and encourages women, minorities, individuals with disabilities, and other protected groups to apply. ASM Global at Canada Games Park and the Walker Sports and Abilities Centreacknowledges any accommodations required by qualified applicants until the point of undue hardship.

**Job Type**: Part-time
Part-time hours: 25-40 per week

**Salary**: $17.00 per hour

Schedule:

- Day shift
- Evening shift
- Night shift

Work Location: In person