Service Invoicing Clerk

3 months ago


Burlington, Canada Neelands Full time

Neelands is a family owned, private Canadian company that has been in the refrigeration and HVAC business since 1958. We have a long history of providing comprehensive refrigeration and HVAC design, installation, and service offerings to Supermarkets as well as Commercial and Industrial markets across North America. We are a leader in advanced refrigeration technologies and state of the art products, offering turnkey solutions for new construction, retrofits for existing facilities, system controls, HVAC services, and sustainable energy services.
Since 1958, Neelands has been providing industry-leading and customized solutions for a broad range of industries and businesses. We are proud to have a dedicated and highly skilled technical team that is focused on refrigeration, HVAC, energy management, controls, equipment sales, and service and maintenance.
Neelands Group began as a family-run business and, to this day, we treat our team like extended family. We offer a competitive salary, learning opportunities, and a range of benefits.
**The Position**:
Neelands is searching for a Service Invoicing Clerk to support our Accounts Receivable team. The AR/Invoicing Clerk will be primarily responsible for processing and invoicing service transactions and coverage for reception.

**Responsibilities**:

- Process and submit maintenance and service invoices to customers
- Match and receive purchase order to service work orders during invoicing
- Track, reviewing, approve and issuing invoices
- Investigating and identify reasons for delay in approvals (i.e., missing documentation)
- Assisting with past due or denied invoices
- Respond in a timely manner to customer requests and inquires
- Data entry and record keeping
- Acting as coverage for reception
- Other duties as required

**Qualifications**:

- 1-2 years of experience in an account receivable role
- Postsecondary education in accounting, or related work experience
- Experience with Excel, Word and Outlook
- Experience with Acumatica is ideal or another ERP program

**What you Bring to the Team**:

- A friendly and professional approach to dealing with customers
- Excellent communication skills and customer service abilities
- A self-starter who is highly effective working independently and within a team
- Flexibility, along with the ability to operate well under pressure
- Ability to perform in a high pressure, time-sensitive environment
- Organizational skills and problem solving with respect to multi-tasking and prioritization of responsibilities
- A keen attention to detail
- A positive, hands-on, “can-do” attitude

Why join Neelands?
- Paid Time Off - Vacation & Sick Days
- Benefits
- RRSP/DPSP
- Competitive Salary
- Paid weekly
- Employee Assistance Program (EAP)
- Professional Development and Training

Neelands Group Limited is committed to providing accessible employment practices that comply with Accessibility standards and regulations. If applicants require accommodation for a disability during the recruitment process, they must make their needs known in advance. Please notify Human Resources or the hiring manager upon scheduling your interview.
If you are a team player and you are looking for an opportunity to grow with Neelands, we encourage you to submit your resume.
We thank all applicants for their interest in Neelands; however only those selected for an interview will be contacted. Please no phone calls or agencies.
Neelands is an equal opportunity employer.
Accommodations are available upon request. If applicable, please inform Neelands Group Limited of accommodations that are required during the recruitment process.



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