Information Services Assistant

2 weeks ago


London, Canada King's University College Full time

JOB TITLE:
Information Services Assistant (Educational Resources & User Services) - Contract Posting

Job Reference #202305-02C

DESCRIPTION:
The Information Services Assistant (Educational Resources & User Services) is responsible for the management of the Reserves and Open Educational Resources programs, as well as the provision of accessible and patron centric user services. The incumbent is the direct supervisor of the Student Library Assistant team, providing training and ongoing support in all aspect of user services, as well as daily management of this large and diverse team, including providing evening and weekend assistance. Utilizing expert knowledge of circulation functions, the incumbent delivers user-centered service to the students, faculty and staff of King's University College, Western and affiliate users, and users from our Collaborative Futures consortia located across Ontario. The Information Services Assistant (Educational Resources & User Services) develops and maintains strong relationships with partners across campus, including faculty members, departmental administrative assistants, Research Office colleagues, and our partners at Western Libraries and the Affiliates, to ensure the optimal functioning of vital library programs.

MINIMUM QUALIFICATIONS (unless identified as preferred):

- Library Technician’s Diploma or the equivalent from a recognized institution
- Bachelor’s Degree in a Liberal Arts discipline is preferred
- 3-5 years of progressively more responsible work experience
- Demonstrated skill in the coaching of student employees.
- Experience with Ex Libris Alma Library Services platform is an asset.
- Excellent interpersonal and customer service skills are required, including the ability to communicate and interpret library policy and procedure in dealing with library patrons and student employees.
- Ability to maintain a high level of confidentiality.
- Knowledge of the organization of libraries (Library of Congress classification) and the ability to identify and distinguish publication formats and editions.
- Knoweldge of Canadian Copyright legislation is an asset.
- Time management and organizational skills, problem solving skills, and the ability to manage multiple assignments are necessary.
- Ability to work independently and cooperatively, in an open and dynamic work environment is essential.
- Prioritizing tasks to achieve an even workflow, meet project deadlines and departmental goals is essential.
- Superb analytical and numeracy skills and experience in cash handling prodedeures are essential.
- Ability to work evening and weekend hours as required.

TYPE OF JOB:
Full-Time - 35 hours per week (End of contract April 30, 2024)

EFFECTIVE DATE:
As soon as possible

SALARY RANGE:
SSG 10 - $53,832- $65,588, per annum, dependent on experience

APPLICATION INSTRUCTIONS:
Job description available upon request.

CLOSING DATE FOR APPLICATIONS:
Monday, May 08, 2023 at 4:30pm

King’s University College is committed to recognizing the dignity and independence of all and seeks to ensure that persons with disabilities have genuine, open and unhindered access to the College’s employment opportunities. If you require an accommodation during the recruitment process, please contact Human Resources.

**Job Types**: Full-time, Fixed term contract
Contract length: 10 months

**Salary**: $53,832.00-$65,588.00 per year

Schedule:

- 8 hour shift
- Day shift

Application question(s):

- Please note, this is an in-person role located in London, Ontario. Are you comfortable communiting here on a daily basis?

**Education**:

- DCS / DEC (required)

**Experience**:

- relevant: 3 years (required)

Work Location: In person

Application deadline: 2023-05-08


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