Field Service Technician

4 days ago

SainteFoy, Canada OPEX Corporation Full time

OPEX Corporation is currently looking for a Service Technician. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

**Position Summary**:
OPEX Corporation is currently looking for a part time Service Technician. This position will require the employee to be flexible with their hours. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

**Responsibilities**:

- This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning.
- Installing and setting up new equipment.
- Interact with the customer to determine the problem.
- Completing field service reports.
- Keeping the customer informed as repairs are made and answer any question that may arise.
- Interact with management as well as other personnel to analyze and correct any equipment performance issues.
- Completing and submitting weekly online timecards and expense report.

**Qualifications**:

- Mechanical and Computer skills an asset.
- Must have excellent customer service skills.
- Possessing a driver’s license, insurance and a reliable vehicle.
- Ability to lift at least 25 pounds independently.
- Ability to maneuver a job site, including small spaces around our equipment.

**Physical/Work Environment**:

- Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment.
- Must have the ability to lift machine parts while on duty.
- Ability to maneuver a job site, including small spaces around our equipment.
- Squatting, bending

**Company Overview**

OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.

With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.

We are a family-owned business and operated organization with more than 1600 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.

At OPEX, we are Next Generation Automation.

OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.

**Job Type**: Part-time

Pay: $24.00-$28.00 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Automobile allowance
- Flexible schedule
- Paid time off
- Tuition reimbursement

Schedule:

- Day shift
- Monday to Friday
- On call
- Weekends as needed

Ability to Commute:

- Sainte-Foy, QC (required)

Ability to Relocate:

- Sainte-Foy, QC: Relocate before starting work (required)

Work Location: In person

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