Business Operations Licences Assistant

3 weeks ago


Montréal, Canada Valiantys Full time

**About Valiantys**

**Your assignment**

Due to our growth, we are looking for a Business Operations Licences Assistant to join our Team in North America.

Reporting to our Business Operations Licensing Manager, you will be in charge of our global Licences sales administration

**Things you'll be working on**

You will:

- Manage customer relationship for sales of licenses as well as renewals
- Support account managers on the production of license estimates

**Customer relationship**
- Main focal point for customers with regards to licences and licence renewals
- Build and foster customer relationship by mail and phone
- Customer retention & loyalty

**Operational**
- Manage tickets from ordering to delivery
- Check margins
- Ensure accuracy of information of Atlassian quotes as well as quote validity
- Modify quotes if issues have been identified
- Request licence payments
- Produce bill and credit notes
- Maintain close relationships with suppliers (Atlassian and all the various actors of the Atlassian ecosystem) and customers
- Packaging and pricing of products watch

**Sales team support**
- Share expertise and advice with sales teams on licences issues
- Prepare estimates to complete commercial offers

**What you need to be successful**
- You studied Business Administration and you must be fully bilingual
- You have an experience with invoicing.
- Organizational skills and attention to detail.
- You are enthusiastic, committed and you love teamwork.

**Why you should apply?**

People are our biggest asset and we work hard to make sure Valiantys is not only a great place to work but also provides a platform for you to grow.

**Meaning. **We are committed to giving you the level of information you need to make sense of your assignments.

**Training. **We provide the time and budget to help you grow.

**Flexibility. **We understand that life is about balance and we offer you the flexibility and support to help you keep the different pillars of your life in balance.

**Salary & benefits**:We reward our people well for their hard work plus we have an excellent benefits package.

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