Manager, Housing Follow-up Support Program
7 months ago
Reporting to the Senior Manager, Shelter, Hospitality, Housing Support Services, the Manager, Follow-up Support Program enhances the dignity and quality of life of Good Shepherd’s clients and visitors by assessing clients in personal crisis and assisting and advising in housing, social assistance, education and other health and social issues. Through the effective supervision and management of the program staff, ensures that justice, equality, dignity, and acceptance of clients is aided by the quality of work in conjunction with statutory agencies and other voluntary bodies to provide comprehensive case management for the clients of Good Shepherd Ministries. Through positive leadership and role modelling, the Manager, Follow-up Support Program is responsible for the demonstration of the Mission, Vision, and Values at work within the Follow-up Support Program and the Good Shepherd Ministries. and Good Shepherd Ministries.
**Duties and Responsibilities**
- To carry out all duties and responsibilities in accordance with the Mission, Vision, and Values of Good Shepherd Ministries.
- To provide a work ethic in leadership and role modelling of behaviours that demonstrates the Mission, Vision, and Values of Good Shepherd Ministries.
- To provide service in a dignified and respectful manner that reflects the charism of Good Shepherd Ministries, and which integrates trauma informed, anti
- oppression/anti-racism frameworks.
- To be familiar with and implement all health and safety rules, regulations, and procedures, particularly with regards to statutory regulation and to the policies of the Good Shepherd Ministries to assure the safety and well being of clients, staff, volunteers, and visitors to Good Shepherd.
- To act as an important communication centre for staff and service users for the efficient and effective communication of information necessary to assist clients in the Follow-up Support Program.
- To hire qualified staff and to maintain effective employee relations consistent with the policies, mission and values of the Good Shepherd as well as the Collective Agreement between Good Shepherd and the Union.
- To motivate and retain qualified staff. To provide effective performance feedback to staff on an ongoing basis to ensure staff are working at a satisfactory performance level; prepare and conduct regular formal performance evaluations and make recommendations for discipline and/or termination where necessary.
- To comply with the established rules of operation, procedures, policies, ethical standards, and code of conduct.
- To comply with work scheduling and attendance requirements according to reasonable policy and practices.
- To respect and protect the confidentiality of service user information, as well as all other information that is sensitive in nature to the operation of the program, the Good Shepherd Ministries, staff, volunteers, and others.
- To consistently present the Good Shepherd Ministries and its services in a positive manner and adhere to customer service guidelines and procedures as established by the Good Shepherd.
- To monitor the city of Toronto’s strategic direction as it relates to Housing and Case Management and advise senior management accordingly.
- To accept referrals from the Coordinated Access team and assign to the Follow-up Support Case Workers in a timely manner and supervise them to proceed through collaborative consultation according to the provided Transfer Process Guidelines
- To ensure the Follow-up Support team provides client-directed, goal-oriented service planning that fosters developing independence, integrates appropriate referrals to community supports and/or long-term case management and embeds comprehensive discharge processes
- To ensure the Follow-up Support team provides services and strategies to stabilize housing for people at risk of homelessness, including landlord mediation, support with navigating the Landlord and Tenant Board (LTB), arrears repayment and re
- housing
- To compile, maintain and provide program statistics and submitting activity data and program outcomes, as required
- To advance the City’s funding priorities, including: o strengthening our relationship with Indigenous communities and advancing reconciliation o focusing on equity o delivering high quality services o reducing chronic homelessness o developing integrated system responses o strengthening and modernizing the sector
- To represent and participate in all meetings and case conferencing processes with follow-up support providers (i.e. monthly case conference meetings) established by the Coordinated Access team, as required.
- To participate in City committees and working groups, if or as required
- To be an integral participant in fundraising activities and grant writing pertaining to the Follow-up Support Program.
- To provide input in preparation of budget and assist in writing project proposal
- To promote networking and alliance building with other agencies for t
-
Follow-up Housing Support Worker
3 months ago
Toronto, Canada COTA Health Full time**FOLLOW-UP HOUSING SUPPORT WORKER** **Streets to Homes Program** **One (1) Bargaining Unit, Temporary Full-Time Position Until April 18, 2025** **Monday-Friday: 9:00am-5:00pm** **Compensation: $28.54 hour** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands...
-
Follow-up Housing Support Worker
6 months ago
Toronto, Canada COTA Health Full time**FOLLOW-UP HOUSING SUPPORT WORKER** **Streets to Homes Program** **One (1) Bargaining Unit, **Permanent, Full-Time Position** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you! We provide a...
-
Follow-up Housing Support Case Manager
2 weeks ago
Toronto, Canada COTA Health Full time**FOLLOW-UP HOUSING SUPPORT MANAGER** **Streets to Homes Program** **One (1) Bargaining Unit, Temporary Full-Time Position Until** **April 21, 2025** **Monday-Friday 9:00am-5:00pm** **Existing Vacancy** **Compensation: $28.54 hour** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact...
-
Housing Follow Up Support Worker
5 months ago
Toronto, Canada Christie Ossington Neighbourhood Centre Full time**Position Profile**: This full time Contract position provides mobile case management services for previously homeless clients to enable them to stabilize their housing situation and live independently. The Housing Follow-up Support Worker works as an important member of our Breaking Barriers Program Team. **Key Responsibilities**: - Complete intake with...
-
Case Worker, Housing Follow-up Support
7 months ago
Toronto, Canada Good Shepherd Ministries Full timeReporting to the Manager, Housing Follow-up Support Program, the Housing Follow-up Support Case Worker enhances the dignity and quality of life of Good Shepherd’s clients by helping individuals and households exiting homelessness to work towards continued housing stability. These tailored, in-person supports meet the unique strengths and needs of each...
-
Follow Up Support Case Management Worker
6 months ago
Toronto, Canada Christie Ossington Neighbourhood Centre Full time**Position Profile**: This full time Contract position provides mobile case management services for previously homeless clients to enable them to stabilize their housing situation and live independently. The Housing Follow-up Support Worker works as an important member of our Breaking Barriers Program Team. **Key Responsibilities**: - Complete intake with...
-
Toronto, Canada The Neighbourhood Group Full time_**The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House**_ **JOB OPPORTUNITY Job# TNG2024-116** **POSITION TITLE**:Case Manager, Enhanced Follow-Up Support Services **DEPARTMENT**:Urban Health and Homelessness Services **STATUS**:Regular...
-
Housing Support Worker
5 months ago
Toronto, Canada Margaret's Housing and Community Support Services Full time**Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Housing Manager, the Housing Worker’s role is to provide support, life skills coaching and guidance to...
-
Toronto, Canada TNG Community Services Full timeThe Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community HouseJOB OPPORTUNITY POSITION TITLE: Case Manager, Enhanced Follow-Up Support ServicesDEPARTMENT: Urban Health and Homelessness ServicesSTATUS: Regular Full-time, CUPE 7797# HRS / WEEK:...
-
Toronto, Canada TNG Community Services Full timeThe Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community HouseJOB OPPORTUNITY POSITION TITLE: Case Manager, Enhanced Follow-Up Support ServicesDEPARTMENT: Urban Health and Homelessness ServicesSTATUS: Regular Full-time, CUPE 7797# HRS / WEEK:...
-
Toronto, Canada TNG Community Services Full timeThe Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community HouseJOB OPPORTUNITY POSITION TITLE: Case Manager, Enhanced Follow-Up Support ServicesDEPARTMENT: Urban Health and Homelessness ServicesSTATUS: Regular Full-time, CUPE 7797# HRS / WEEK:...
-
Toronto, Canada TNG Community Services Full timeThe Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House JOB OPPORTUNITY POSITION TITLE: Case Manager, Enhanced Follow-Up Support Services DEPARTMENT: Urban Health and Homelessness Services STATUS: Regular Full-time, CUPE 7797 # HRS /...
-
Toronto, Ontario, Ontario, Canada TNG Community Services Full timeThe Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community HouseJOB OPPORTUNITY POSITION TITLE: Case Manager, Enhanced Follow-Up Support ServicesDEPARTMENT: Urban Health and Homelessness ServicesSTATUS: Regular Full-time, CUPE 7797# HRS / WEEK:...
-
Housing Support Worker
6 months ago
Toronto, Canada Margaret's Housing and Community Support Services Full time**Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Housing Manager, the Housing Worker’s role is to provide support, life skills coaching and guidance to...
-
Housing Stabilization Worker
1 week ago
Toronto, Canada Margaret's Housing and Community Support Services Full time**Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Manager of Housing, the Housing Stabilization Worker’s role is to work within a client-centred,...
-
Housing Stabilization Worker
1 month ago
Toronto, Canada Margaret's Housing and Community Support Services Full time**Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Manager of Housing, the Housing Stabilization Worker’s role is to work within a client-centred,...
-
Housing Stabilization Worker
6 months ago
Toronto, Canada Margaret's Housing and Community Support Services Full time**Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Manager of Housing, the Housing Stabilization Worker’s role is to work within a client-centred,...
-
Housing Worker
3 months ago
Toronto, Canada Margaret's Housing and Community Support Services Full time**Organization Introduction**: At Margaret’s Housing & Community Support Services Inc., our mission is to provide a continuum of housing and support services for individuals who struggle with addiction, substance abuse, and mental health challenges through an array of innovative programs, advocacy, and education which empowers individuals to build and...
-
Supportive Housing Program Manager
3 months ago
Toronto, Canada St. Jude Community Homes Full time**SUPPORTIVE HOUSING PROGRAM MANAGER** St Jude Community Homes (SJCH) is a private non-profit organization providing both support services and permanent, safe, affordable housing for adults recovering from mental illness - a place to call home and a community of belonging. St Jude Community Homes operates three buildings and a number of dispersed units...
-
Housing Support Worker
6 months ago
Toronto, Canada Margaret's Housing and Community Support Services Full time**Role**: Margaret's mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives. Reporting to the Housing Manager, the Housing Support Worker’s role is to provide support, life skills coaching and guidance to...
