Operations Policy and Research Analyst

2 weeks ago

Oshawa, Canada City of Oshawa Full time

A progressive city of 187,800 people located just a short 30-minute drive from Toronto, the _**_City of Oshawa_**_ is one of Canada’s fastest growing communities that is exceptionally positioned to live, work, learn and invest. Its strategic pursuit of sustainable growth, excellent community service delivery and co-operative partnerships have enhanced its quality of life advantage, while maintaining a strong commitment to financial stewardship._

**Posting Number**:004680

**Job Title**: Regular Full-Time Operations Policy and Research Analyst

**City**: Oshawa **Province**:Ontario

**Employment Group**:CUPE 251 **Wage Rate**:12, $43.04 - $50.62 **Standard **Weekly** **Hours of** **Work**:36.25 **Shift Work Required**:No

**Posting End Date**:2024/03/13 by 4:30pm

Operations Services Branch is a diverse and multi-disciplinary team responsible for maintaining the City's infrastructure and delivering services that are integral to the safety and well-being of our community, including roads, sidewalks, parks, trails, trees, playgrounds, underground assets and fleet. This position exists for the purpose of supporting the research, analysis, policy development and reporting functions of the Operations Services Branch. This role is necessary to advance the planning and delivery of programs and services to the community.

Reporting to the Manager of Operations Policy & Research, the Policy and Research Analyst will conduct research and analytical functions on a diverse set of programs, services and issues that allows Directors, Managers and Supervisors to carry out their work with confidence while advancing operational improvements and innovation necessary to keep up with the growing needs of the corporation and the community.

**Responsibilities**
- Conducting thorough and accurate research on a diverse set of issues, programs, services, and projects and the development of policies and by-laws that support programs and services within Operations Services Branch including Waste, Roads, Fleet, Parks, and Forestry Services
- Gathering, synthesizing, analyzing and reviewing qualitative and quantitative data to inform policy and program development
- Acquiring, managing, organizing, interpreting, manipulating, analyzing, displaying/summarizing and extracting insights using various tools and resources including spatial data and geo-processing tools to develop solutions and recommendations to complex problems
- Ensuring that policy and program options and recommendations consider key factors such as funding, staffing resources, corporate and departmental priorities/goals/objectives and operational and community needs
- Collaborating and liaising with stakeholders, experts, colleagues, internal staff, external partners, and special interest groups
- Maintaining a current and progressive understanding of trends, legislation and innovative approaches
- Support and demonstrate the City of Oshawa’s core values of Authenticity, Courage, and Trust (ACT)

**Requirements**:

- Successful completion of a University Bachelor’s Degree in Business, Policy, or Public Administration, Social Sciences, or related field or approved equivalent combination of education and experience combined with a minimum three (3) years relevant work experience in a public sector environment
- Experience summarizing complex data and information into understandable, user-friendly, relevant explanations for reporting and knowledge transfer to management and staff
- Knowledge of public policy, practices and issues, legislation and ability to interpret legislative and stay abreast of current issues
- Excellent interpersonal skills and ability to connect with a range of internal and external stakeholders while focusing on fostering collaborative work relationships
- Possesses a demonstrated record of strong team advocacy, innovation/creativity, assumption of responsibility, and is results orientated
- Demonstrated research, analytical and problem solving skills, as well as an understanding of data analysis procedures and statistical techniques to assess information, present findings and make recommendations
- Demonstrated ability to acquire, manage, organize, interpret, manipulate, analyze, display/summarize data and extract insights utilizing various tools and resources including various forms of spatial and non-spatial data
- Ability to manage multiple projects and manage priorities with tight deadlines
- Demonstrated project management, communication, and facilitation skills along with demonstrated knowledge of research and evaluation methods, experience interpreting and reporting/summarizing complex information into understandable, user-friendly and relevant
- Ability to work efficiently and independently and to multi-task and prioritize work effectively
- Knowledge of municipal operations including waste management, public works, urban forestry, parks operations, and emerging trends is an asset
- Driver’s license - ability to provide own transpor

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