Systems Analyst Ii

7 months ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:38571

**Organization**

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

**Main Purpose and Function**

**Specific Duties and Responsibilities**
- Project Management
- Ensure projects are effectively managed, ensuring delivery on time, to specification, and within budget
- Provide technical direction, leadership and guidance to project team members
- Provides technical and administrative direction on software development projects ensuring effective and innovative solutions that meet the business requirements while adhering to appropriate governance policies such as FOIP
- Provide project documentation related to developing and maintaining the project charter, project plan, budget, risk management plans, issues logs, change request log, statements of work, documented business procedures, project communications (web page), business cases, council reports and Steering Committee status reports.
- Systems Analyst
- Perform detailed analysis of business requirements, translate them into system requirements, identify project phases and produce a project plan. Communicate, and liaise with project team members and key stakeholders
- Consults with customers to understand and document their requirements. Develops systems alternatives including work procedure changes, and recommends the most suitable alternative to assist customers in meeting their operational requirements
- Business Process Review:

- Configuration & User Acceptance Testing:

- Training:

- Support to identify, develop, coordinate, and deliver training courses and materials to identified multiple training populations (pre and post implementation)
- Go Live and Post-Implementation Support:

- Technology Planning:

- Remains current with architecture and developments in new GIS and other technologies, including trends, releases, enhancements/new functionality and best-of-breed business processes and practice
- Other duties/responsibilities as assigned
- Makes recommendations for changes in policies, methods, processes and procedures that may impact on financial and operational areas as well as staffing work loads, working conditions, changes in positions or staffing levels
- Develop and maintain test scripts and scenarios to ensure adequate testing of system configuration and integration with GIS
- Perform testing of problem fixes, configuration changes, enhancements and new functionality in order to ensure system integrity and proper integration with GIS
- Provides problem resolution for calls referred by Help Desk
- Investigate and follow up on system errors/problems. Liaise with the vendors as required to resolve these issues
- Delivers presentations to customers (users, depts) and technical staff on the GIS processes, systems solutions and specific technologies
- Provides corporate and departmental reporting support. Assists in the use of existing reports and develops/documents additional reports as required
- Participates in the development of new standards
- Has access to highly sensitive and business critical data from City departments

**Qualifications**

Education and Experience:

- Post-secondary degree or diploma in Computer Science, Business Administration, GIS, or related field with preference for graduate degree in Computer Science or Business Administration
- Or a combination of suitable experience and education

Knowledge, Skills and Abilities:

- Knowledge of current trends, standards, and products in Information Technology and GIS
- Extensive knowledge of municipal business processes
- Demonstrated operational and project management skills: results focused, team oriented
- Broad knowledge across multiple aspects of the business (i.e.: organizational structure, key players, current business processes and supporting systems and services, etc.)
- Thorough knowledge of GIS systems development, support and maintenance
- Thorough knowledge of client server and web technologies
- Experience with IT enterprise architecture
- Thorough knowledge of database/information design and management
- Strong analytical and problem solving skills
- Excellent oral, written and presentation/facilitation skills, with ability to communicate at all levels within the organization
- Demonstrated ability to work both independently and as a member

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