General Manager

7 months ago

Whistler, Canada Gibbons Whistler Full time

**The FireRock Lounge** is looking for their next **General Manager**

**About Gibbons**:
**Core Purpose**:
Making People Happy**Vision**:
To be the most trusted and recommended brand by our team, our guests, and the communities we serve.- Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it's these people who shape the world and bring culture to each community we are fortunate enough to serve.**Values**:
Encourage Trust- Have Fun- Show Kindness- Act Like an Owner- HustleIf the above aligns with your values and career aspirations, we'd love to work with you**The Role**:
This is a rare and exciting opportunity to become part of **The FireRock Lounge** team as our **General Manager**.We are seeking a motivated and ambitious cocktail enthusiast who can take our lounge and patio to the next level. You should have the ability to build, cultivate, and lead a highly effective team. Above all, we are looking for someone with a genuine passion for creating unforgettable guest experiences that exceed all expectations.As the General Manager, your role will involve constantly seeking ways to enhance operations. You will bring forth ideas and initiatives while motivating and driving the venue towards success.**Responsibilities**:

- Maintaining a strong emphasis on delivering high standards and upholding our Core Values
- Maintain the solid relationship with the Westin Hotel, and Grill & Vine Restaurant
- Staff management: schedule, manage and train your team. You will lead by example and ensuring that your team understands what excellence entails. This involves developing the skills of your staff in areas such as product knowledge, service skills, team culture, and guest relationships.
- Hitting and reporting on weekly metrics. Being proficient with numbers and seeking revenue-driving opportunities.
- Managing day-to-day operations with sophistication and passion.
- Seasonal cocktail menu creation.
- Inventory and ordering management.
- Liquor license compliance.
- Champion internal feedback and hook up programs.
- Marketing and event execution.

**Requirements**:

- Experience in hospitality involving mixology and cocktail creation is essential.
- Marketing/Sales background is an asset
- Guest experience focused with community connections
- Administration and computer skills (Microsoft products, POS, employee timekeeping programs)
- Flexibility and adaptability
- Strong communication skills and ability to react calmly to challenging and stressful situations
- Serving It Right certification
- First Aid (or ability to acquire)

**Salary and Team Perks**:

- $65,000 - $75,000 annual salary based on experience and qualifications.
- 50% off F&B across our Gibbons Venues.
- 50% off for Team Members and 20% off for friends and family with The Adventure Group.
- 25% off for Team Members and 20% off for friends and family at The Adara.
- 20% off The Spa at Whistler.
- 3rd party perks at a variety of local businesses.
- Company events

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