Hifis (Homeless Individuals and Families

2 weeks ago

Winnipeg, Canada End Homelessness Winnipeg Full time

Job Posting EHW 2024-002

**HIFIS Specialist**

Under the guidance and direction of and in consultation and collaboration with the Senior Director, Housing Supports and the Manager, HIFIS, the Homeless Individuals and Families Information System (HIFIS) Specialist is responsible for:

- Supporting the management and use of HIFIS (Homeless Individuals and Families Information System) software and database including overall coordination, implementation, analysis, and reporting of the shared information system
- Collaborating with partner organizations using HIFIS and other stakeholders on the creation, development, testing, documenting, implementation, and support of implementation, analysis of reports using HIFIS4; these stakeholders include direct service staff, program managers, funders of homelessness service agencies, End Homelessness Winnipeg, and other community researchers and organizations.
- Troubleshooting basic HIFIS usability issues and communicating improvements such as HIFIS release updates or ongoing usability issues with other team members in a solutions-based team environment
- Working with multiple participating agencies and staff to ensure shared information system policies, procedures, and security practices are monitored and maintained

**Key Duties & Responsibilities**
- Utilize available tools such as Structured Query Language (SQL) and Crystal Reports to create, develop and adapt technical and non-technical reports
- Assist new organizations in HIFIS on-boarding process, implementing and operating HIFIS and becoming participating organizations
- Work with relevant stakeholders to ensure the effective and uninterrupted delivery of HIFIS
- Assist with Application administration and support, such as user account setup, password resets, and other HIFIS basic troubleshooting needs
- Monitor, maintain, and update “how to” guides and other end user support documentation
- Support data analysis and reporting requests from various community stakeholders
- Support data collection and reporting for the _10-Year Plan to End Homelessness _in Winnipeg
- Ensure the system is accessed and used appropriately, in-line with applicable HIFIS policy, consent, and privacy legislation
- Motivate and maintain user “buy-in” in the use of a shared client centered information system
- Recognize, summarize, and communicate HIFIS user needs to EHW management and various stakeholder groups as required

**Education & Experience**

As End Homelessness Winnipeg is committed to reconciliation and the inclusion of an Indigenous world view, experience with the practice of Indigenous culture, history, knowledge systems, and Indigenous community relationship building practices and protocols is an asset.
- Post-Secondary Degree or College Certificate in a related discipline(s) is an asset; these may include Management, Computer Science, Social Work, Economics (Global Political Economy or similar) with balancing interests, competencies and/or experience
- Excellent technical knowledge with experience in developing custom reports and training support documentation materials
- Basic project management and process analysis skills
- A dependable team member with the capacity to learn quickly, think clearly, and communicate effectively
- A strong information management acumen with the ability to manage confidential information, working understanding of Privacy Legislation, data collection and sharing of information protocols
- Excellent interpersonal skills with the ability to manage external relationships
- Excellent organizational and time management skills with proven ability to deliver on targets

Salary range: $57,030.49 to $66,113.97 depending on qualifications and experience. (plus additional benefits such as a generous PTO and employer paid extended health/dental and vision)

This full-time Permanent position is unionized under MGEU Local 439.

**End Homelessness Winnipeg is an Indigenous mandated, collective impact organization that is committed to ending homelessness in Winnipeg.**

**End Homelessness Winnipeg is guided by the Truth & Reconciliation Report and its Calls to Action.**

**Self-identifying as Indigenous or having first
- hand knowledge or experience working with Indigenous communities will be considered an asset.**

**End Homelessness Winnipeg is proudly located on Urban Reserve Land.**

**Job Types**: Full-time, Permanent

**Salary**: $57,030.00-$66,113.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 2024-03-07

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