Call Centre Operator
3 weeks ago
**Company description**
Medvisit Doctors Housecalls is Canada's largest network of house call doctors. Our team of doctors provide medical care to patients at home and in senior care facilities when their family doctor is not available.
**Job description**
We are currently seeking a Call Centre Operator for our Call Centre. We are open 7 days a week, 365 days a year from 8am until midnight. We answer calls from patients looking to see doctors. The doctors start work after 4 so we collect the calls from 8am onwards and then dispatch them to the doctors after 4.
You will be required to answer calls and enter the patient info into a program which will track the call and be able to dispatch it to the doctor.
We are looking for people with the following skills and experience:
- Strong command of the English language, can read, write and speak fluently
- Compassionate and Patient
- Strong computer skills
- Strong interpersonal skills
- Flexible with their time
**Job Types**: Full-time, Part-time, Casual
Part-time hours: 30 per week
**Salary**: $18.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
Masks are worn in the building and in the office but not while answering calls. The office is cleaned and sanitized daily and staff have access to sanitizing supplies at shift changes to sanitize work stations. All staff are fully vaccinated.
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
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