Call Centre Operator

3 weeks ago


Toronto, Canada Medvisit Doctors Housecall Services Inc. Full time

**Company description**

Medvisit Doctors Housecalls is Canada's largest network of house call doctors. Our team of doctors provide medical care to patients at home and in senior care facilities when their family doctor is not available.

**Job description**

We are currently seeking a Call Centre Operator for our Call Centre. We are open 7 days a week, 365 days a year from 8am until midnight. We answer calls from patients looking to see doctors. The doctors start work after 4 so we collect the calls from 8am onwards and then dispatch them to the doctors after 4.

You will be required to answer calls and enter the patient info into a program which will track the call and be able to dispatch it to the doctor.

We are looking for people with the following skills and experience:

- Strong command of the English language, can read, write and speak fluently
- Compassionate and Patient
- Strong computer skills
- Strong interpersonal skills
- Flexible with their time

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 30 per week

**Salary**: $18.00 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
Masks are worn in the building and in the office but not while answering calls. The office is cleaned and sanitized daily and staff have access to sanitizing supplies at shift changes to sanitize work stations. All staff are fully vaccinated.

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location


  • Call Centre Agent

    15 hours ago


    Toronto, Canada St. Michael's Hospital Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...


  • Toronto, Canada CIBC Mellon Full time

    **Company Information**: CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee...

  • Call Centre Agent

    2 days ago


    Toronto, Canada Chairman's Brands Full time

    Call Centre Requires Full & Part Time Call Centre Agent(s) to: Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns during the first contact. Work with other customer service representatives in a team-oriented environment. Follow up with customers to identify and support...


  • Toronto, Canada The Cigna Group Full time

    The Call Centre and the Member Contact Centre answer questions from healthcare providers and plan members, respectively. The Call Centre assists providers with a wide range of services, including answering questions about patient transactions or explaining how to access information in the appropriate provider manual. The Member Contact Centre helps plan...

  • Call Centre Agent

    6 days ago


    Toronto, Canada Toronto District School Board Full time

    No.: CUPE C-23-0156UE POSTED: June 6, 2023 DEADLINE: 4:30 p.m. June 14, 2023 **Call Centre Agent (Part Time)** 1- Permanent Position **Facility Services** **CUPE Local 4400, Unit C - Grade J (12 Month)** **$27.40 per hour** **The Toronto District School Board adheres to equitable hiring, employment and promotion practices.** - The TDSB Call Centre is...

  • Agent, Box Office

    6 days ago


    Toronto, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

    **TICKET AGENT, BOX OFFICE & CALL CENTRE** **Contract** **Full-time** **Festival Services** TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Bell Lightbox. Our mission: To...


  • Toronto, Canada St. Joseph's Health Centre Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...


  • Toronto, Canada Parkview BMW Full time

    Parkview BMW has an exciting career opportunity for a Call Centre Representative/BDC Coordinator in our call centre who enjoys working together as a team in a positive and supportive environment. **Benefits**: - Group Insurance Benefits - Profit Sharing **Responsibilities**: - Manage and schedule appointments for clients - Effectively handle large...


  • Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...


  • Toronto, Canada University Health Network Full time

    **Job Posting #912837** Position: Call Centre Representative II Site: All Sites Department: Laboratory Medicine Program - Call Centre Reports to: Supervisor Hours: 37.5 hours; Variable shifts including weekends Pay Scale: $18.97 - $23.71 per hour including on call shifts Status: Permanent Full Time **University Health Network (UHN)** is looking for an...


  • Toronto, Canada Salesbox Full time

    2Salesbox/Salesmrkt is seeking a skilled and experienced Call Center Setup Specialist to establish a new call center facility for our organization. If you have a proven track record of successfully setting up call centers, along with strong project management and technical skills, we want to hear from you. This role will involve designing, implementing, and...


  • Toronto, Canada Bluewater Imaging Inc. Full time

    **We are seeking**: **a Medical Booking Agent to work at our Call Centre 4 days a week and Saturdays.** You will report to the Central Booking Supervisor, work with other team members to handle all calls and functions within the central booking department efficiently while providing the best patient care possible. - Manage multiple phone lines, receiving...


  • Toronto, Canada ELC Solutions Inc. Full time

    **Call Centre Customer Support Representative** Are you passionate about providing exceptional service and assisting others? ELC Solutions Inc. is actively looking for dedicated professionals to join our team as Call Centre Customer Support Representatives. As a key member, you'll play a vital role in delivering outstanding customer experiences, handling...


  • Toronto, Canada Paladin Security Full time

    Security Operations Centre Operator Full Time Toronto **City**: Toronto, ON. **Status**: Full Time **Hours**:Rotating Continential (0700-1900/1900-0700) Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting...


  • Toronto, Ontario, Canada Law Society of Ontario Full time

    JOB PURPOSE The Client Service Representative is responsible for providing timely, accurate, quality client service to lawyers/paralegal licensees and the general public, as well as to internal departments and external stakeholders. This individual is expected to act as a cross-trained client service resource for the Law Society's Resource Centre, Reception,...


  • Toronto, Canada Edward Street Diagnostic Imaging Ltd. Full time

    **We are currently seeking a Full-Time Call Centre Booking Agent/Medical Receptionist/ to work at our Downtown Toronto Location** You must be available to work Saturdays and Drive a Car. **Qualifications/Skills**: - Experience with medical terminology / administration - Diagnostic Imaging (X-Rays) experience would be preferred - Recent experience...


  • Toronto, Ontario, Canada Law Society of Ontario Full time

    To receive a copy of this posting in French, email Please include the "job title" - French version in the subject line. Pour recevoir une copie de cette annonce en français, écrivez à Veuillez indiquer "job title" - French version dans la ligne de sujet. JOB PURPOSE The Bilingual Client Service Representative, Call Centre, is responsible for providing...


  • Toronto, Canada Paladin Security Full time

    Job Description: In this key role, you will oversee a state of the art healthcare command centre. Your role will include the following: SOC Operator is a shift lead role, responsible for the oversight of the security platoon Responsible for orienting guards to their respective roles Assist in tracking and deployment of security staff Monitor and operate...


  • Toronto, Canada Altis Recruitment Full time

    Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...


  • Toronto, Canada Altis Recruitment Full time

    Seeking a Fluently Bilingual Call Centre Supervisor to join our client, a well-known organization in the nonprofit space. This is a 6 month contract, starting on an 11 week probationary period, with a strong possibility of extension. This is a fully remote position and may be performed anywhere in Canada. The successful candidate would oversee the quality...