See more Collapse

IT Office Support Specialist

2 months ago

Mississauga, Canada Mercedes-Benz Canada Inc. Full time

**Aufgaben**:

- IT Office Support Specialist: Mercedes-Benz Canada needs stars like you
- This is an on-site role
- What it means to be a star
- Without the stars that represent a team, a brand alone is incomplete.
- Mercedes-Benz Canada represents not only the world’s oldest automotive brand, but one that is at the cutting-edge of sustainability, design, technology, fashion and popular culture.
- The iconic three-pointed star is always looking for the best and brightest to support its growth as a true luxury brand.
- We are seeking individuals who want to be in the driver’s seat of this transformation, working alongside talented colleagues who represent the Mercedes-Benz values and who are ready to add their talent to the brand’s ever-evolving story.
- How your role will add to the story:

- The IT Office Support Specialist oversees digital workplace vendor’s performance to support corporate users and independent dealers on day-to-day operation. Report to management on escalations, major incidents. Manage IT asset inventory, lifecycle replacement. Follow management guideline to service improvements to deliver best customer experience, provide excellent IT support to executive teams and act as their trusted IT advisor. Lead communication to corporate users and independent dealer on major incidents. Promote IT initiatives.
- A day in the life
- This is an on-site role
- Vendor Operation Management (50%)- Oversees vendor’s performance in IT digital workplace activities including monitoring incidents tickets trending, escalations, and vendor trainings. Ensure that all day-to-day operational activities are carried out within SLA and follow existing process. Follow strategies to vendor and management to improve productivity and efficiency. Report to management on major incident status.

Asset Management (20%)- Responsible for procurement, installation and life-cycle inventory maintenance of IT hardware and software (includes PCs, peripherals, operating systems and other software) at Mercedes-Benz Canada. Maintain office hardware including desk hardware and meeting room hardware.

VIP Support (20%)- Act as the primary contact to provide IT support to MB Canada executive teams and act as their trusted IT advisor for all types of IT service requests and incidents. Provide executive meeting technical support.

Security Requirement (5%)IT Communication Lead (5%)- Responsible for IT communication, which includes MBC IT social intranet content, related IT communications to business users and administrate MB Canada SharePoint collections. Promote new collaboration tools and IT initiatives to all MB Canada

Mercedes-Benz Canada is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. While we thank every applicant for their interest in joining our iconic brand, we will only contact applicants selected for an interview.
- Testimonials from several Mercedes-Benz Canada stars, from an intern to an executive:

- “Mercedes-Benz is more than a car brand; it’s a futuristic, technological brand continuing to research and evolve its strategy as a digital and luxurious company, all while championing sustainable initiatives.”
- “This company grants its members the opportunity to professionally grow and discover the extent of the brand and its presence in all countries. You are granted the opportunity to drive innovation in several sectors, as this company allows you to take your career wherever you like with our very robust framework of opportunities, whether it’s rotations, international assignments, education programs and more.”
- “As an intern, I feel a great sense of responsibility and accountability at Mercedes-Benz. The high level of responsibility and contribution found in our internship programs is unlike my experience anywhere else.”
- “Most people, if not everyone, seek a great balance of life at work and outside of it. At Mercedes-Benz, not only does your work life grant you exciting opportunities, but you are also afforded great understanding of your time outside of work - including the right to disconnect.”
- “Working for Mercedes-Benz, it’s certainly the brand and the pillars - but at the end of the day, once you’re in, it’s about the people, the experience, diverse cultures and backgrounds, everyone’s experience driving in one direction.”**Qualifikationen**:

- Mercedes-Benz Star skills, requirements & traits:
- Computer Degree or Diploma in related field
- Minimum 5 years in IT Operations with a strong background in Service Operations, vendor management, VIP support and Corporation communication
- Must have MCSE, Network +, Network Basics and PC operation
- Must have a strong dedication to customer service and have experience in training.
- Excellent analytical and problem-solving abilities to quickly solve operational requirements.
- Collaborate and communicate effectively and tac

We have other current jobs related to this field that you can find below

  • Personal Support Worker

    3 weeks ago

    Mississauga, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...

  • Support Specialist

    2 weeks ago

    Mississauga, Ontario, Canada beBee Professionals Full time

    Job Title: Support SpecialistLocation: Mississauga, ONCompany: beBee ProfessionalsJob Description:We are looking for a Support Specialist to join our team in Mississauga. The Support Specialist will be responsible for providing technical assistance to our customers and internal teams. The successful candidate will be able to troubleshoot and resolve customer...

  • Decision Support Technical Specialist

    4 weeks ago

    Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: **Are you** **Decision Support Technical Specialist** **professional with a strong background in** **contributing to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting** **.** **Do you have a passion for innovation and collaboration? Are you looking to help...

  • Gis Specialist

    3 weeks ago

    Mississauga, Canada IT Unlock Consulting Full time

    We are looking for a detail-oriented **GIS Specialist** to join our team. The **GIS Specialist** will be responsible for providing GIS support to the enterprise including mapping, spatial analysis, data management, visualizations and technical support and will work with a team to build and maintain a functional enterprise GIS System. **Requirements**: -...

  • Customer Support Specialist

    3 weeks ago

    Mississauga, Canada Canada Fortune Group Inc Full time

    Position Overview: We are looking to hire a reliable Customer Support Specialist, who is willing to perform a wide range of administrative and office support tasks in the office setting for the department and/or managers to facilitate the efficient operation of the company. **Responsibilities**: - Contribute to the growth of the company - Establish and...

  • People Support Specialist

    2 weeks ago

    Mississauga, Canada Tip Trailer Services Full time

    Location: 1880 Britannia Road East, Mississauga ON L5B 0G3 Reports to: People Support Manager Job Status: Full time Shifts Available: Monday - Friday - In the office Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and repair services, keep transportation...

  • People Support Specialist

    3 weeks ago

    Mississauga, Canada TIP Trailer Services Management B.V Full time

    **People Support Specialist (Mississauga, ON)** - **Location**: 1880 Britannia Road East - **Reports** **to**: People Support Manager - **Job** **Status**: Full time - **Shifts** **Available**: Monday - Friday (In -Office) Take your career to new heights and join **TIP Group**, a top equipment service provider in Canada and Europe! Our trailer leasing,...

  • Gis Specialist

    2 weeks ago

    Mississauga, Ontario, Canada IT Unlock Consulting Full time

    We are looking for a detail-oriented GIS Specialist to join our team. The GIS Specialist will be responsible for providing GIS support to the enterprise including mapping, spatial analysis, data management, visualizations and technical support and will work with a team to build and maintain a functional enterprise GIS System.Requirements: Bachelor's degree...

  • People Support Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Tip Trailer Services Full time

    Location: 1880 Britannia Road East, Mississauga ON L5B 0G3Reports to: People Support ManagerJob Status: Full timeShifts Available: Monday - Friday - In the officeTake your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe Our trailer leasing, rental, maintenance, and repair services, keep transportation and...

  • Desktop Support Specialist

    2 weeks ago

    Mississauga, Canada Sofina Foods Inc Full time

    **About us**: Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include Cuddy, Lilydale, Janes, Mastro, San Daniele,...

  • People Support Specialist

    3 weeks ago

    Mississauga, Canada TIP Canada Full time

    **Location**: 1880 Britannia Road East, Mississauga ON L5B 0G3 **Reports** **to**: People Support Manager **Job** **Status**: Full time **Shifts** **Available**: Monday - Friday - In the office Take your career to new heights and join **TIP Group**, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and...

  • Desktop Support Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Sofina Foods Inc. Full time

    Desktop Support Specialist Orlando, 3340 Orlando Dr, Mississauga, Ontario, Canada Req #1286 Friday, May 24, About us: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in...

  • Desktop Support Specialist

    1 month ago

    Mississauga, Ontario, Canada Sofina Foods Inc. Full time

    Desktop Support SpecialistOrlando, 3340 Orlando Dr, Mississauga, Ontario, Canada Req #1286Friday, May 24, 2024About us: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in...

  • Desktop Support Specialist

    4 weeks ago

    Mississauga, Canada Sofina Foods Full time

    Desktop Support Specialist Orlando, 3340 Orlando Dr, Mississauga, Ontario, Canada Req #1286 Friday, May 24, 2024 About us: Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and...

  • Desktop Support Specialist

    4 weeks ago

    Mississauga, Canada Sofina Foods Inc Full time

    **About Us**: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken, and fish products. Our family of brands include Cuddy, Lilydale, Janes, Mastro, San Daniele, Fletcher's, Vienna, Riserva and...

  • Desktop Support Specialist

    4 weeks ago

    Mississauga, Canada Sofina Foods Inc. Full time

    Friday, May 24, 2024 A bout us: Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include Cuddy, Lilydale, Janes,...

  • Desktop Support Specialist

    4 weeks ago

    Mississauga, Canada Sofina Foods Inc. Full time

    Friday, May 24, 2024 A bout us: Sofina Foods is one of Canada’s leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include Cuddy, Lilydale, Janes,...

  • Desktop Support Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Sofina Foods Inc. Full time

    Friday, May 24, 2024 A bout us: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken and fish products in Canada and Europe. Our family of brands include Cuddy, Lilydale, Janes, Mastro, San...

  • Spring/suspension Installer

    1 week ago

    Mississauga, Canada Canada Suspension Specialist Full time

    **About us** Canada Suspension Specialist is a small business in Mississauga, ON. We are professional, agile, and our goal is to create a welcome environment!. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Install products according to customer specifications. - Read and interpret installation...

  • Sales Support Specialist

    7 days ago

    Mississauga, Canada D&H Distributing Full time

    **Sales Support Specialist** **Hours: 9:00AM - 5:30PM OR 10:00AM - 6:30PM** **This is a remote/hybrid role that can be based in either Toronto, Quebec, Harrisburg, or Tampa.** Join 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits...