Housekeeping/front Desk Assistant

2 weeks ago

Whistler, Canada Elevate Vacations Full time

**About us**

Elevate is a small Property Management business in Whistler Mountain Resort - Welcoming passionate and talented people to join us. We are looking for a vibrant, dedicated individual who would be interested in working with our housekeeping team (Thu-Sun/3 days) and our front desk team (Mon-Tue/2 days). This exciting opportunity will allow you to grow within the company.

**Hours**: 10am - 6pm

**Requirements**:

- **Valid work permit.**:

- **BC driver's license.**:

- **Staff housing available.**:

- **Located in Whistler**

**Responsibilities in Housekeeping**:

- Perform thorough cleaning tasks according to company standards
- Maintain cleanliness in guest units, public areas, and back-of-house spaces
- Replace linens, towels, and amenities
- Ensure a high level of customer satisfaction through attention to detail
- Collaborate with other team members to achieve common goals
- Adhere to health and safety guidelines

**Responsibilities at Front Desk**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about property facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and courteously
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and record keeping

**Experience**:

- Previous housekeeping experience
- Strong attention to detail and organizational skills
- Ability to work efficiently in a fast-paced environment
- Excellent communication and teamwork skills
- Previous experience in guest services or customer service is preferred
- Knowledge of hotel operations and procedures is a plus
- Familiarity with phone systems and proper phone etiquette is important
- Familiar with various Property Management Software
- Excellent interpersonal skills with the ability to interact effectively with guests and team members
- Ability to handle multiple tasks simultaneously while maintaining attention to detail

If you are passionate about Whistler and enjoy working in a fast-paced environment, we would love to have you join our team.

Ready to embark on this exciting journey with us? To apply, please send your updated resume and a brief cover letter outlining your relevant experience.

**Job Type**: Part-time

**Salary**: $22.00-$25.00 per hour

Expected hours: No less than 25 per week

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Application question(s):

- Do you have a valid BC Drivers licence?

**Experience**:

- Housekeeping: 2 years (required)
- Front desk: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Expected start date: 2024-04-15

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