Full Time Housing Program Coordinator

2 weeks ago

Kingston, Canada The Salvation Army Full time

The Housing Program Coordinator serves as a team leader providing supervision to program staff as well as overseeing day-to-day operations for Day Services, Prevention and Diversion and Housing First programs within the City of Kingston and County of Frontenac. The Housing Program Coordinator ensures the delivery of quality care in accordance with the guidelines established by the Salvation Army and the City of Kingston

**KEY RESPONSIBILITIES**:

- Assist in the recruitment, hiring, orientation, training and ongoing performance management of housing staff and volunteers
- Implement and provide supervision to program activities for Day Services
- Regular communication with CFS Director on program developments, client outcomes and fund status through reports, written correspondence, and supervisory team meetings
- Ensures the implementation of and may participate in the provision of the case management system including intake, support, referral, networking, and other direct services, this includes appropriate disciplinary measures.
- Manage the Homeless Prevention Fund as directed from both internal and external agencies
- Maintain accurate statistical records on the distribution and use of services and generate reports as required
- Schedule and set agenda for housing staff and team meetings; participate in case management meetings as required
- Ensure program information is communicated effectively to the public through newsletters, pamphlets, and social media
- Contribute to program, policy, systems, and budget planning, implementation, and evaluation of housing programs
- Develop and maintain cooperative connections to community agencies, other Salvation Army ministry units and housing providers
- Represent the Salvation Army at City and Community meetings and events
- Actively participate in joint Health and Safety meetings
- Preceptor for Student Placements; Liaison between College supervisor and the Salvation Army Kingston Citadel Community and Family Services
- Monitors and ensures staff safety practices in compliance with health and safety standards, and prepares, submits and acts on incident reports; identifies proactive safety measures to the director based on needs and concerns.
- Conducts monthly inspections of the Community and Family Services workplace

Perform other duties as required.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- Completion of a formal post-secondary/college program in social work, human services or related field
- First Aid & CPR Certification
- Alternative combinations of education and experience may be considered

**EXPERIENCE AND KNOWLEDGE**:

- Minimum of three years’ experience in program development & supervision in the housing and homelessness, mental health sectors
- Experience working in the not-for-profit sector
- Professional communications experience is recommended
- Sound knowledge and understanding of homelessness, affordable housing issues within the community and Housing First strategies to end chronic homelessness
- Familiarity with Indigenous culture an asset
- Knowledge of the resources in the community for individuals, youth and families who are homeless, at risk of homelessness, living in poverty, or living with mental health or addiction issues and skilled at brokering client services appropriate to the responsibilities of the job
- Knowledge of Residential Tenancy Act and role of Landlord Tenant Board in landlord-tenant disputes

**SKILLS AND CAPABILITIES**:

- Understanding of complex social environments an asset
- Understanding of and adherence to privacy legislation and policies within the organization including but limited to confidentiality of client information
- Strong problem solving, conflict resolution and mediation skills within a solution-focused framework
- Bilingual in English and French preferred
- Valid Ontario Class “G” Driver’s License; access to personal vehicle and a current copy of a Driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required
- Proficient computer skills including Microsoft Word, Excel and Access
- Effective interpersonal, communication and organizational skills
- Exhibit strong problem solving, conflict resolution and mediation skills within a solution focused framework
- Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities

**HOURS**:37.5 hours per week

**Please forward resume and cover letter outlining how your experience and education meet position requirements.**

**The Salvation Army offers accommodation for applicants with disabilities in its recruitment proc

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