Service Advisor- Rv
3 weeks ago
Come experience the best part of your career in the RV industry Vision RV is a family owned dealership that is located in a state of the art facility in Acheson. We are literally a dream 15 minute commute from anywhere in Edmonton. Our team loves coming to work everyday as we sell the joy of camping Our customers are families who love the outdoors, love dogs and embrace the RV lifestyle.
**Job Summary**
**Responsibilities**
- Greet customers and assess their RV service needs.
- Provide detailed explanations of repair services and recommendations based on mechanical knowledge.
- Prepare accurate estimates for service costs and timeframes.
- Handle cash transactions and maintain accurate records of customer payments.
- Upsell additional services and products to enhance customer satisfaction and vehicle performance.
- Coordinate with technicians to ensure timely completion of services.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Maintain a clean and organized workspace while adhering to dealership policies.
**Experience**
- Previous experience in RV or automotive dealership is a must.
- Strong cash handling skills with attention to detail in financial transactions.
- Proven sales experience, particularly in upselling RV services or products.
- Excellent customer service skills with the ability to communicate effectively with diverse clientele.
- Familiarity with dealership operations is a plus, along with a solid understanding of mechanical concepts related to RV maintenance.
Join our team as a Service Advisor and contribute to delivering exceptional RV service while building lasting relationships with our customers.
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Vision care
Schedule:
- Day shift
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
- service advisor: 1 year (required)
Work Location: In person
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