Account Manager

6 months ago


Markham, Canada SinaLite Full time

Come join our Family

SinaLite is a family owned business which has been operating since 1999. What started as a small 1,200 square-foot print shop which operated a single small AB-Dick printer has blossomed into a company of 150+ employees, containing several million dollars worth of printing equipment, and achieving a yearly sales revenue of 40+ million with over 20,000+ customers across North America.

The Account Manager is responsible for growing revenue in a profitable manner within a subset of identified high-value target accounts. The position will manage the establishment of profitable and mutually beneficial relationships with customers. You will collaborate with various stakeholders while utilizing clear and concise communication.
**Salary Range**: $75,000.00 - $85,000.00 + Commissions

**Key Responsibilities**:

- Work with organization’s leaders to develop strategies for growth within our existing customer base.
- Comply with all OHSA safety requirements.
- Participate in production meetings to facilitate continuous improvement.
- Keep abreast of changes within the industry including customers and competition.
- Submit sales reports at the direction of management.
- Meet and exceed department Key Performance Indicators.
- Use and develop SEP and CRM tools for the day to day and tracking activities.
- Cultivating and sustaining robust relationships with key accounts to surpass their expectations.
- Identifying growth opportunities within accounts and deploying strategies to expand our customer relationships.
- Collaborating closely with sales and production teams to ensure on-time, top-notch service delivery.
- Offering professional advice and backing to clients enriches their experience with SinaLite.
- Consistently reviewing account performances and adjusting strategies as needed.
- Providing customer feedback to the other go-to-market pillars to ensure market alignments and exceeding expectations.
- Maximize spend on assigned accounts within your book of business.
- Exceed monthly/quarterly sales targets by driving new opportunities within your book of business.
- Generate short-term results whilst maintaining a long-term perspective to improve overall revenue generation YOY.
- Demonstrate/sell value to key stakeholders within the accounts during the expansion cycle.
- Exceed activity and revenue goals on a quarterly basis.
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce.
- Partner with customer success to ensure high satisfaction within your accounts.

**Skills and Qualifications**:

- Demonstrated expertise as an Account Manager, particularly within the wholesale printing realm.
- Exceptional communication and negotiation prowess.
- Strong organizational and time management skills.
- Ability to seamlessly operate both independently and as a team player.
- Dedication to maintaining elevated levels of customer satisfaction.
- Ensuring alignment with organizational and department expectations early and often
- Willing to work hard and be agile in a startup environment

**Benefits**:

- Health insurance
- Dental coverage
- Life insurance
- Vision care
- Travel Insurance
- Paramedical Coverage
- Wellness Program
- Employee Savings Program
- Casual Dress Code
- On-site Parking
- Room for growth and advancement
- Company sponsored learning
- Employee appreciation events
- And more

SinaLite is committed to providing equal employment opportunity for all persons regardless of race, sexual orientation, family status, ethnic origin, colour, sex, age, marital status and/or disability. We are committed to treating all persons with dignity, independence, integration and respect. Alternative formats of this position are available upon request.


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