Credit Manager

2 months ago

SaintLaurent, Canada VW Credit Full time

Canada-Quebec-St-Laurent
- As the captive finance company of the Audi, Ducati and Volkswagen brands in Canada, VW Credit Canada, Inc., also known as Audi Finance and Volkswagen Finance, is a wholly owned subsidiary of VW Credit, Inc., whose parent company is Volkswagen Group of America, Inc.
- Audi Finance and Volkswagen Finance offers a wide range of leasing, retail financing and protection plans expertly tailored to meet the needs of our Customers. Additionally, we provide commercial financing products to Audi and Volkswagen Dealers to support expanding dealership capabilities and enhancing overall operations.

**Job Summary**
- The incumbent of the position will be leading the Credit team, who is responsible for the review and analysis of retail and lease financing requests. This person will provide ongoing coaching and support to ensure ownership and adherence to corporate risk standards and policies, while providing exceptional service to our dealers and brand partners.

**Key Responsibilities**
- Manage and coordinate all team activities and ensure that the workload is distributed effectively
- Establish individual performance objectives supporting corporate objectives as it relates to risk management and customer satisfaction.
- Work in collaboration with the Human Resources department in the process of selecting, hiring and training new employees.
- Foster professional development of team members based on the needs of individuals as well as the organization.
- Ensure that the department’s activities comply with established policies and regulations by completing monthly reviews.
- Actively seek ways to improve current processes to meet customer and dealer expectations as well as market requirements.

**Qualifications**

**Education**
- Post-secondary diploma required
- University degree is preferred (Business Management/Finance or other related fields)

**Experience**
- 5 to 7 years of finance / banking experience required (including credit authorization and customer service)
- Minimum 3 years of personnel management experience required
- Experience in auto financing, an asset

**Skills and competencies**
- Excellent communication skills - interpersonal, presentation and written (French & English)
- Strong analytical and negotiation skills
- Ability to read financial statements
- Good knowledge of Canadian consumer protection and fair credit laws / regulations
- Proficiency in Excel, Access, PowerPoint, Business Objects
- Knowledge of accounting principles an asset

**Work schedule**
- Availability to work on a flexible work schedule from Monday to Saturday when needed
- Availability for occasional travel, as per business requirements

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