Appointment Coordinator

2 months ago

Port Moody, Canada OpenRoad Auto Group Full time

**UNLIMITED POSSIBILITIES AHEAD.**

**Position**:Appointment Coordinator
**Status**: Full-Time

**Dealership**:OpenRoad Mazda Port Moody
**Department**:Service

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

**A Career at OpenRoad Means You’ll Enjoy**:

- Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
- Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
- Internal and external, training & development opportunities for skill-development and growth
- Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment
- Comprehensive extended health and dental plan, tailored around Associate wellness
- Recognition and Engagement Events

**ROLE & RESPONSIBILITIES**:

- Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due.
- Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointment date.
- Contact customers to make them aware of outstanding recalls or campaigns and book the required appointments.
- Contact customers who are due for maintenance to book appointments.
- Offer alternative dates and/or times and book new appointments into the system when customer is unavailable for scheduled appointment.
- Conduct follow-ups with service customers shortly after their service or repair, along with determining and documenting the quality of their visit.
- Take note of all customer comments and feedback and forward to the Service Manager.
- Update customer information on file.
- Report all and any customer complaints to Service Manager.
- Attend meetings and training as required.
- Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
- OpenRoad reserves the right to modify this job description as business needs require.

**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED**:

- 2 years of experience in customer relations.
- Strong organizational and people skills.
- Some knowledge of automotive equipment parts and accessories.
- Good computer skills and ability to maintain records using a computerized appointment system.
- Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- Ability to work constructively with members from all departments within the dealership.

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US

We thank all those that have applied. Only those considered for the position will be contacted.

  • Appointment Coordinator

    6 months ago

    Port Moody, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Appointment Coordinator **Status**: Full-Time **Dealership**: OpenRoad Toyota Port Moody **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Appointment Coordinator

    7 months ago

    Port Moody, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Appointment Coordinator **Status**: Full-Time **Dealership**: OpenRoad Toyota Port Moody **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Appointment Coordinator

    6 months ago

    Port Moody, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**:Appointment Coordinator **Status**:Full-Time **Dealership**:OpenRoad Mazda Port Moody **Department**:Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Appointment Coordinator

    3 weeks ago

    Port Moody, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**:Appointment Coordinator **Status**: Full-Time **Dealership**:OpenRoad Toyota Port Moody **Department**:Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and...

  • Part-time Appointment Coordinator

    6 months ago

    Port Moody, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**: Appointment Coordinator **Status**: Part-Time **Dealership**: OpenRoad Toyota Port Moody **Department**: Service **Salary Range**: $18.50 - $20.50/hour We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for...

  • Appointment Coordinator

    7 months ago

    Port Moody, Canada OpenRoad Auto Group Full time

    UNLIMITED POSSIBILITIES AHEAD. Position: Appointment Coordinator Status: Full-Time Dealership: OpenRoad Toyota Port Moody Department: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships...

  • Appointment Coordinator

    6 months ago

    Port Elgin, Canada Peninsula Ford Lincoln Full time

    peninsula ford port elgin is looking for an **Appointment Coordinator**! **About Us** Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group with almost 600 employees that is committed to helping everyone find the perfect vehicle to...

  • Client Care Coordinator

    7 months ago

    Port Moody, Canada LIFT Fitness & Physiotherapy Full time

    **About us** We are not your average gym! Located in Port Moody, British Columbia, LIFT Fitness and Physiotherapy is a group of energetic and upbeat Personal Trainers, Physiotherapists, Massage therapists, athletic therapists and Kinesiologists with the shared goal of supporting people in living a pain-free, active, and energetic life. We swap intimidation...

  • Unit Clerk, Medicine Inpatient

    3 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?: We are currently looking to fill a** **Relief Part Time** opportunity for a** Unit Clerk, Medicine Inpatient** located at Eagle Ridge Hospital in **Port Moody, BC.** **Come work with us!** Joining our team offers you opportunities to work in a rapidly...

  • Unit Clerk, Medicine Inpatient

    6 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $27.48 - $27.48 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Unit Clerk

    6 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations,and is home to six Métis Chartered...

  • Unit Clerk, Medicine Inpatient

    6 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $27.48 - $27.48 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Unit Clerk

    2 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?: We are currently looking to fill a Part Time opportunity for a Unit Clerk at Eagle Ridge Hospital in Port Moody, BC. **Eagle Ridge Hospital** As a community hospital, Eagle Ridge Hospital provides primary and secondary acute care and some specialty services...

  • Unit Clerk, Medicine Inpatient

    6 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $27.48 - $27.48 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Unit Clerk

    7 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations,and is home to six Métis Chartered...

  • Unit Clerk, Medicine Inpatient

    7 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $27.23 - $27.23 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Unit Clerk

    6 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations,and is home to six Métis Chartered...

  • Nursing Unit Clerk

    3 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $28.31 - $28.31 / hour Why Fraser Health?: We are currently looking to fill a** Casual** opportunity for a **Nursing** **Unit Clerk** at **Eagle Ridge Hospital** located in **Port Moody, B.C.** **Come work with us!** Joining the Fraser Health team offers you opportunities to work in a rapidly growing...

  • Nursing Unit Clerk

    6 months ago

    Port Moody, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $27.48 - $27.48 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Client Care Coordinator

    4 months ago

    Port Moody, Canada LIFT Fitness & Physiotherapy Full time

    **About Us** We are not your average studio! Located in Port Moody, British Columbia, LIFT Fitness and Physiotherapy is a group of energetic and upbeat Personal Trainers, Physiotherapists, Athletic Therapists, and Kinesiologists with the shared goal of supporting people in living a pain-free, active, and energetic life. We swap intimidation for support, and...