Part Time Reservations Partner
7 days ago
Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be This 276 room luxury hotel is located in the heart of Ottawa’s high tech community and is guaranteed to offer unique experiences for guests and employees alike. Are you ready to break the bonds of typical chain-affiliated hotel regimes and drive innovation in your area of expertise?
Brookstreet Hotel is Ottawa’s leading restaurant, spa, conference and wedding destination. Working at Brookstreet means redefining the hospitality experience in Ottawa where we deliver sensational service, beyond the bounds of a typical hotel chain.
**Key Qualifications**:
- Previous experience in a hotel or related field
- Understanding of hotel operations
- Ability to use Microsoft Office
- Must be able to communicate information to internal and external guests in a clear and professional manner
- Ability to multi-task in a fast-paced environment
- Able to demonstrate initiative and work independently
- Must have availability for evenings, weekends and afternoons to meet business levels
- Bilingualism is considered an asset
**Duties**:
- Enter and maintain guest profiles and reservations
- Maintain accurate group files and inventories
- Maintain accurate Travel Agencies’ profiles, and verify weekly commissions’ payable.
- Monitor hotel’s online inventory and rates and adjust when necessary
- Coordinate daily requests with Styling, Guest Services and Spa
- Communicate and adhere to daily sell rates
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