Job Id #30090: Program Assistant

2 weeks ago

Hamilton, Canada City of Hamilton Full time

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- **Job ID #30090**:Program Assistant - Licensing & Bylaw Services**:

- **Union**: CUPE Local 5167
- **Job Description ID #**:7110
- **Duration**:Up to 18 Months,
This vacancy is for a period of 18 months due to a special project.

**SUMMARY OF DUTIES**

Reporting to the Manager of Animal Services, The Volunteer Program Assistant is responsible for the management of volunteers and community service workers with a focus on recruiting, training, coordinating, and retaining an adequate number of volunteers to professionally operate the Hamilton Animal Services Shelter. Also responsible for implementing educational programs that will reach a variety of audiences and age groups, focusing on responsible pet care and the humane treatment of animals. Additionally, the Volunteer Program Assistant may be responsible for leading or assisting in educational and community events.

**GENERAL DUTIES**
- Recruit, interview, train, and schedule volunteers.
- Work with the Shelter Manager to solve problems, determine the number of volunteers needed and facilitate volunteer evaluation, support, and supervision.
- Develop volunteer positions, volunteer recognition programs and periodic program evaluations.
- Responsible for training all new volunteers, including but not limited to cleaning and maintaining all areas of the shelter to acceptable standards, overseeing of donated goods, engaging Volunteers and Community Service workers with staff and public.
- Ensure all Shelter Volunteers are performing their job responsibilities to acceptability standards determined by management.
- Maintain Volunteer database and volunteer communications.
- Implement long-term strategies to increase volunteering, improve volunteer knowledge, and provide additional training to increase volunteer opportunities.
- Develop and maintain annual outreach budget and plan.
- Implement educational workshops and programs for audiences of all ages.
- Coordinate and conduct animal safety presentations at educational facilities throughout the community.
- Implement long-term strategies to develop and improve outreach strategies with the public both on and off-site.
- All other duties as assigned.

**QUALIFICATIONS**
- Current or previous enrolment in a related university or college program such as Community Healthcare Partners Program would be considered an asset or relevant previous experience in the animal shelter environment.
- Must have excellent verbal and written communication skills and the ability to relate to peers, superiors, other departments, public and government agencies.
- Demonstrated knowledge of Word, Excel, Outlook. Computerized data management skills are essential.
- Analytical, statistical, research, trend analysis and forecasting skills.
- The ability to balance several projects simultaneously and to meet deadlines is essential.
- Capable of working independently as well as part of an interdisciplinary team. Must have initiative and the ability to carry out instructions without detailed direction.

**Disclaimer**:
**Terms**:
The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

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