Credit & Collections Supervisor

5 days ago

North York, Canada Ciot Inc. Full time

**General Summary**

The **Credit & Collections Supervisor** will be responsible for managing the credit and collections process, regular review of existing customer accounts with the goal of optimizing company sales while managing credit risk. Reporting to the Controller, this role will manage one direct report. Primary responsibilities include continuously monitoring the credit limits and terms of existing customers, performing credit investigations for new customers, collection of overdue invoices, managing the performance of the Accounts Receivable Associate, driving down DSO, reduce the risk of A/R write-offs to a minimum, resolve disputes, engage with lawyers, insolvency administrators and collection agencies and to provide regular reporting of A/R ageing, past due accounts, potential bad debts and DSO at customer and divisional level

**Key Responsibilities**:

- Manage all functions related to customer credit and collections;
- Responsible for the establishment of new accounts and monitoring of any changes in existing accounts;
- Ensure timely collection of accounts and manage the day-to-day review and release of credit hold on orders;
- Research and evaluate available credit information for existing customers to manage credit risk and to document formal credit reviews;
- Work closely with customers to establish and develop strong relationships to mitigate payment delays and minimize bad debt risk;
- Work with sales and operation departments to enable sales, mitigate risk, drive cash flow and to meet organizational objectives;
- Determine, recommend and executive corrective action for delinquent accounts;
- Work with Credit Bureaus to identify credit and payment history, follow up with lawyers on legal cases relating to bad debts and for registering liens, reporting past due accounts to insurance company and also to establish credits for insured accounts;
- Collaborate with sales team for billing discrepancies, payment deductions, customer credit requests and credit holds to facilitate the resolution of disputes in a timely manner;
- Drive achievement of departmental measurements for A/R KPI, DSO and credits issued;
- Stay current with industry best practices, new developments and trends in the collections and accounts receivable profession;
- Prepare weekly AR activity report for collection updates including past due accounts and credit holds;
- Prepare monthly aging of accounts report in support of month-end close for review and analysis of past due accounts;
- Supervise direct report including hiring, delegation, training and performance evaluation.

**Qualifications Required**
- University degree in Business/Accounting or related field;
- 8-10 years previous experience in Accounts Receivable and Collections with at least two years at the supervisory level;
- CCP or CCE or equivalent credit designation is considered an asset;
- Strong working knowledge of credit principles and best practices;
- Must demonstrate strong skills in, communicating both verbally and in written correspondence, customer service, negotiating, prioritizing and motivating and leading a team;
- Advanced MS Office skills, excellent problem-solving ability and attention to detail.

Type d'emploi : Temps plein, Permanent

Salaire : à partir de 75 000,00$ par an

Avantages:

- Assurance Dentaire
- Assurance Vie
- Congés de Vacances et Compensatoires
- Stationnement sur place

Horaires de travail:

- Du Lundi au Vendredi
- Quart de jour

Question(s) de présélection:

- Are you legally entitled to work in Canada (required)?
- Are you able to work full time (Monday to Friday)?
- What is your English level (1 to 5)?
- What are your salary expectations?
- Are you available to work 100% in office?

Lieu du poste : Un seul lieu de travail

  • Bilingual Collections Supervisor

    3 weeks ago

    North York, Canada Total Credit Recovery Full time

    We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

  • Bilingual Collections Supervisor

    1 week ago

    North York, Canada Total Credit Recovery Full time

    We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

  • Bilingual Collections Supervisor

    2 weeks ago

    North York, Canada Total Credit Recovery Full time

    We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

  • Bilingual Collections Supervisor

    2 days ago

    North York, Canada Total Credit Recovery Full time

    We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

  • Bilingual Collections Supervisor

    2 days ago

    North York, Canada Total Credit Recovery Full time

    We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! **OVERVIEW OF POSITION**: We are hiring a BilingualSupervisor to join our team. As an integral member of the TCR team, the Supervisor plays a key leadership role in coaching, mentoring, providing...

  • Collections Supervisor

    2 weeks ago

    North York, Canada Total Credit Recovery Full time

    Job description We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! - Understands that results are driven by our people, and is highly skilled at performance-based coaching/management, and training needs analysis - Is a self-starter, strong...

  • Collections Supervisor

    2 weeks ago

    North York, Canada Total Credit Recovery Full time

    Job description We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! - Understands that results are driven by our people, and is highly skilled at performance-based coaching/management, and training needs analysis - Is a self-starter, strong...

  • Collections Supervisor

    3 weeks ago

    North York, Canada Total Credit Recovery Full time

    Job description We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! - Understands that results are driven by our people, and is highly skilled at performance-based coaching/management, and training needs analysis - Is a self-starter, strong...

  • Collections Supervisor

    6 days ago

    North York, Canada Total Credit Recovery Full time

    Job description We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! - Understands that results are driven by our people, and is highly skilled at performance-based coaching/management, and training needs analysis - Is a self-starter, strong...

  • Collections Supervisor

    2 days ago

    North York, Canada Total Credit Recovery Full time

    Job description We are looking for talented, energetic and people-focused leaders to grow with our team! Do you have call center leadership experience? We want to hear from you! - Understands that results are driven by our people, and is highly skilled at performance-based coaching/management, and training needs analysis - Is a self-starter, strong...

  • Credit & Collections Analyst

    1 week ago

    North York, Canada Coco Paving Full time

    Coco Paving has an opportunity for a **Credit & Collections Analyst** at our head office in North York (Keele & Wilson). Coco Paving is a division of the Coco Group, a vertically integrated heavy civil infrastructure and development company with over 50 years of expertise. Coco specializes in a wide range of heavy civil construction services and material...

  • Credit Analyst

    2 days ago

    North York, Canada Ainsworth Full time

    **If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today!** **Position Summary**: We have an immediate opening for a full-time, permanent Credit Analyst at our North York office. This...

  • First Party Collection Representative

    3 days ago

    North York, Canada A-1 CREDIT RECOVERY & COLLECTION SERVICES INC Full time

    A-1 Credit Recovery & Collection Services Inc (A1) is a competitive 1st and 3rd party agency who works on behalf of many fortune 500 companies. If you are someone looking for a career and not just a job, this could be the place for you. We are currently seeking serious professional applicants who are motivated to learn and succeed. We offer competitive...

  • Credit Risk Analyst

    4 days ago

    North York, Canada Sheaves Capital Full time

    Join our dynamic, growing team at Sheaves Capital. We are committed to providing working capital and exceptional customer service to small businesses throughout Canada. Sheaves Capital is seeking a **Credit Risk Analyst** who will be responsible for determining our customers’ creditworthiness. The Credit Risk Analyst will work closely with our partners...

  • Credit Risk Analyst

    2 days ago

    North York, Canada Sheaves Capital Full time

    Join our dynamic, growing team at Sheaves Capital. We are committed to providing working capital and exceptional customer service to small businesses throughout Canada. Sheaves Capital is seeking a **Credit Risk Analyst** who will be responsible for determining our customers’ creditworthiness. The Credit Risk Analyst will work closely with our partners...

  • Analyst, Credit National

    2 weeks ago

    North York, Canada Apotex Inc. Full time

    **About Apotex Inc.** **Job Summary**: Responsible for independent total management of assigned portfolio and processing all activities related to business partner accounts, including assessing credit worthiness, reconciliations, follow-ups and liaisons with both internal and external customers. **Responsibilities**: - Responsible for complete management...

  • Credit National Accounts Analyst

    1 week ago

    North York, Canada Apotex Inc. Full time

    **About Apotex Inc.** **Job Summary**: Responsible for independent total management of assigned portfolio and processing all activities related to business partner accounts, including assessing credit worthiness, reconciliations, follow-ups and liaisons with both internal and external customers. **Responsibilities**: - Responsible for complete management...

  • Credit National Accounts Analyst

    5 days ago

    North York, Canada Apotex Full time

    About Apotex Inc. Job Summary Responsible for independent total management of assigned portfolio and processing all activities related to business partner accounts, including assessing credit worthiness, reconciliations, follow-ups and liaisons with both internal and external customers. Job Responsibilities Responsible for complete management of Account...

  • Collection Agent

    1 week ago

    North York, Canada MHB Financial Full time

    We are a dynamic, energetic, and growing organization within the finance sector. To support the growing business demands of our accounts receivable division we are looking for a Collection Agent who can implement an organized and effective pre-collections approach. Your primary objective is to maximize returns and maintain customer satisfaction with a goal...

  • Credit Risk Analyst

    2 weeks ago

    North York, Canada Sheaves Capital Full time

    **About Sheaves Capital** Sheaves Capital is a leading provider of working capital solutions for small businesses across Canada. Our mission is to empower entrepreneurs with flexible funding options and outstanding customer service, helping them succeed in today's competitive market. **The Opportunity** **Location** This position is based at our North...