Operations - Food Services Manager (Mon-fri Days)

3 weeks ago

Vancouver, Canada RainCity Housing and Support Society Full time

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh & səl̓ílwətaʔɬ Nations in so-called Vancouver, and the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, SEMYOME, shíshálh, ˈstɔːloʊ, sc̓əwaθən məsteyəxʷ and qiqéyt, Nations in the so-called Lower Mainland.

ABOUT US RainCity Housing is an organization that makes a difference in people’s lives. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities and make change for people experiencing homelessness and mental health, trauma and substance use issues. We invite you to be a part of the change.

DIVERSITY RainCity Housing serves a diverse group of people and we need a staff group that reflects the diversity. People of diverse backgrounds and cultures are encouraged to apply.

**Competition#**: Job2023.207

**Position Title**: Food Services Manager

**Program**: Facilities/Operations.

**Position Type**: Full-time, 1.0 FTE, 40 Weekly Hours

**Employee Group**: Excluded

**Salary**: $40.60 hourly/$84,448.00annually

**Term**: Permanent

**Start Date**: As soon as possible

**Schedule**: Monday-Friday, hours to be confirmed; requirement to participate in after hours on call rotation. Schedule must be flexible to meet the needs of the program.
Job requires employee to have a valid class 5 drivers license (learners and new drivers licenses are not sufficient) with a clear abstract and your own vehicle. You will be reimbursed for the mileage and for the difference between business and casual use insurance.

The Food Services Manager oversees all aspects of the day-to-day management of an organized, safe and cost-effective Food Services program at RainCity Housing, serving a diverse range of individuals, many of whom are living with mental illness and/or substance use. Reporting to the Director, Facilities, the Food Services Manager ensures food preparation and safe food handling practices and procedures are followed in accordance with established policies and procedures and licensing requirements, to ensure high-quality, nutritious and appealing meals for clients.
The Food Services Manager ensures allocation of the necessary fiscal, technological, physical and human resources required to meet the purchasing, production, delivery, cafeteria, and other food services related requirements of the organization. They are responsible for the hiring, dismissal, discipline, development and performance evaluation of Food Services staff and volunteers.
QUALIFICATIONS
- A minimum of 7 years of recent, related experience in catering, institutional cooking, and/or a non-profit food services setting, including at least 3 years in a management capacity leading unionized staff
- Food Safe certification
- Non-profit experience preferred
- An equivalent combination of education, training and experience will be considered
- Class 5 driver’s license
- Ability to understand, communicate and support the mission and values of RainCity Housing, and the models/methods of supporting clients including the principles of Housing First and Harm Reduction

COMPETENCIES
Strategic Thinking
- Makes strategic planning decisions crucial to formulating and achieving operational objectives
- Translates theory and principles into workplace systems that ensure alignment of daily practices
- Understands, interprets, explains, and applies relevant municipal, provincial, and federal policies, laws and regulations specific to food services
- Ability to continually analyze and evaluate RainCity principles and practices to create innovative food services best practices
- Ability to move the organization forward, set goals, create, and implement action plans, and evaluate the process and results

Problem Solving/Judgement
- Strong problem solving and conflict resolution skills; can consult effectively with managers to develop solutions to moderately complex organizational and people management issues
- Effective decision maker: able to assess situations to determine the importance, urgency, and risks; able to execute on clear and timely decisions in the organization’s best interests
- A self-starter: able to anticipate and meet needs before they arise
- Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities

Communication
- Champions positive working relationships with internal and external stakeholders to achieve the goals of the organization
- Listens well and encourages open exchange of information and ideas using appropriate communication media
- Excellent communication skills with the ability to present recommendations clearly, logically and persuasively; and to prepare clear, concise and comprehensive correspondence, reports, studies and other written materials

Leadership
- Creates connections, trust and shared meaning with diverse individuals and groups
- Iden

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