Reservation Manager

3 days ago


Toronto, Canada Scale Hospitality Full time

**SCALE HOSPITALITY GROUP **is currently hiring a **RESERVATION MANAGER** to join our team at **LE SELECT**

**SCALE HOSPITALITY GROUP **is excited to announce that **LE SELECT **is reopening Originally opened in 1977, **LE SELECT **is a historical & iconic French restaurant and boasts a wine spectator award of excellence wine cellar.

Reporting to the General Manager, the **RESERVATION MANAGER** is a critical member of the team and are responsible for creating a positive guest experience that begins with a genuine greeting and impacts the guest’s first and last impression.

**DUTIES & RESPONSIBILITIES**:

- Train and develop reservation staff at the venue
- Confirm reservations for the day, and update status on OpenTable
- Accurately take reservations and modify guest status on OpenTable
- Check notes in reservation to accommodate for special occasions, allergies, or special requests
- Audit OpenTable information ensuring accuracy in guest information (i.e. no duplicates, contact information is complete etc.)
- Possess a working knowledge of the restaurant trade area (i.e. location, surroundings, attractions, or directions)
- Liaise with kitchen staff and manager to accommodate large parties and potential leads on events and buyouts
- Make every effort to accommodate special requests.
- Invite potential guests to the restaurant
- Efficiently maintain and organize restaurant by managing guest flow, maximum seating capacity and communicating with all employees
- Communicate with servers, bartenders, & managers to maintain proper guest flow throughout restaurant
- Assist with administrative duties including employee onboarding
- Ensure office is organized and fully stocked with necessary equipment, supplies, etc.
- Other duties as assigned and required
**SKILLS AND QUALIFICATIONS**:

- 1-2 years in similar premium high-volume environment
- Excellent organization and time management skills
- Ability to proactively anticipate guest needs
- High attention to detail
- Excellent communication skills (verbal and written)
- Able to work in a fast-paced environment
- Solid team player
- Passion for hospitality
**WHY WORK FOR US?**
- Competitive Wages
- Discounts at all ICONINK / Scale Hospitality Group Restaurants
- Corporate Goodlife Fitness Rates
- FUN Team and Culture
- Training, Development and Education Reimbursement
**SCALE HOSPITALITY GROUP** recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.

**Job Types**: Full-time, Permanent

**Benefits**:

- Discounted or free food
Application question(s):

- Are you located in Toronto, ON?
- Are you legally eligible to work in Canada and have a valid SIN?


  • Reservations Manager

    3 months ago


    Toronto, Canada General Public Full time

    **Overview** **Duties**: - Manage all aspects of reservations for the establishment - Oversee booking of groups for semi-private and private events - Work day shifts at the restaurant, managing admin responsibilities while having oversight of lunch service and seatings - Handle guest inquiries and resolve any issues promptly - Utilize phone systems to...


  • Toronto, Canada Hotel X Toronto Full time

    **Job Summary** Reporting to the Director of Marketing & Revenue, the Reservations Manager is accountable for managing the daily operations of the Reservations Department and supporting the Reservations team in achieving departmental objectives. **Role and Responsibilities** - Lead the Reservations team by ensuring proper hiring, training, and...


  • Toronto, Canada The Hazelton Hotel Full time

    In this role, you will collaborate with the Director of Revenue and Reservations to drive revenue and profit using rational, disciplined decision-making processes, while managing risk under current and anticipated market conditions. This highly collaborative position is key to the development and implementation of effective product, price, inventory, and...

  • Reservations Agent

    7 months ago


    Toronto, Canada Lavelle Full time

    Job description We are looking for someone who is willing to be the face of our hospitality venue and that is willing to assist our Reservations team in booking reservations. This is a full-time position. This is a fast-paced hospitality venue and we are seeking someone who learns quickly, and independently and can provide a great customer...

  • Reservations Agent

    2 days ago


    Toronto, Canada High Volume Restaurant and Bar - King Street West Full time

    We are looking for someone who is willing to be the face of our hospitality venue and that is willing to assist our Reservations team in booking reservations. This is a full-time position. This is a fast paced hospitality venue and we are seeking someone who learns quickly, independently and can provide a great customer experience. **Responsibilities**: -...

  • Reservations Agent

    2 days ago


    Toronto, Canada High Volume Restaurant and Bar - King Street West Full time

    We are looking for someone who is willing to be the face of our hospitality venue and that is willing to assist our Reservations team in booking reservations. This is a full-time position. This is a fast paced hospitality venue and we are seeking someone who learns quickly, independently and can provide a great customer experience. **Responsibilities**: -...


  • Toronto, Canada The MRG Group Full time

    **Reservation Coordinator** **The MRG Group** **Toronto, ON** The MRG Group is a leader in experience creation. In operation since 2008, The MRG Group has grown to become Canada’s largest independent entertainment company, and through its ownership of 10 hospitality properties and 6 venues across Canada, the business is passionate about providing...


  • Toronto, Canada Breakthru Beverage Group Full time

    Overview: Breakthru Beverage Canada (BBC) is the leading Sales Broker in the Canadian marketplace representing suppliers such as Diageo, Casamigos, Aquilini Brands, EPI and Lucas Bols. At BBC, we put a premium on building a strong team culture and we measure success through the daily practice of our Breakthru values. With this foundation in place, we...


  • Toronto, Canada Cabot Link at Inverness Limited Partnership Full time

    **Title**: Director, Revenue Management and Reservations (Shared Services) **Reports to**: EVP, Customer, Data & Analytics, Cabot Management Company **Location**: Toronto, Ontario **Job Type**: Full-time Permanent **About Cabot** Cabot is a luxury developer of incomparable golf destinations. Its portfolio includes the award-winning Cabot Cape Breton in...

  • Reservation Agent

    2 months ago


    Toronto, Canada Hotel X Toronto Full time

    **Job Summary** To handle, process and respond to reservations requests, enter group rooming lists into the computer, pre-block guest rooms and coordinate group resumes between the Sales and Front Office departments. **Role and Responsibilities** - Responsible contact for entering rooming list, group resumes, setting up billing, pre-blocking, preparing...

  • Reservation Agent

    7 months ago


    Toronto, Canada Princes Gates GP Inc ao Hotel X Toronto Full time

    **Job Summary** To handle, process and respond to reservations requests, enter group rooming lists into the computer, pre-block guest rooms and coordinate group resumes between the Sales and Front Office departments. **Role and Responsibilities** - Responsible contact for entering rooming list, group resumes, setting up billing, pre-blocking, preparing...


  • Toronto, Canada Holiday Inn Toronto International Airport Full time

    Holiday Inn Toronto International Airport_ is looking for someone with strong guest service skills and experience with bookings/reservations to join our team as a Reservations Coordinator **This is a full time contract position for 18 months** **Benefits** - Health & Dental Benefits - Deferred Profit-Sharing Plan - Registered Retirement Savings Plan -...


  • Toronto, Canada Byblos Uptown Full time

    **BYBLOS** **UPTOWN** is currently hiring an energetic customer service-oriented **RESERVATION MANAGER** to join our team! **BYBLOS **brings the exciting flavors of the Eastern Mediterranean to diners in a progressively designed space. Dishes are carefully curated to showcase the regionally-specific spices and flavors of the Eastern Mediterranean seaboard....

  • Reservations Agent

    1 week ago


    Toronto, Canada Hotel X Toronto Full time

    Job Summary To handle, process and respond to reservations requests, enter group rooming lists into the computer, pre-block guest rooms and coordinate group resumes between the Sales and Front Office departments. Role and Responsibilities - Responsible contact for entering rooming list, group resumes, setting up billing, pre-blocking, preparing vouchers if...

  • Reserving Actuary

    6 months ago


    Toronto, Canada PartnerRe Full time

    **Company Description** PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world. Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with...


  • Toronto, Canada Accor HQ Full time

    **Reservations Supervisor** Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family. Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that...


  • Toronto, Canada Nobu Hotel Toronto Full time

    We are currently seeking a dynamic and experienced individual to join our team in a full-time Restaurant Reservations role at Nobu Hotel and Restaurant, Toronto. Reporting to the Guest Experience Manager, the full-time Reservations role at Nobu Restaurant is the face of hospitality, dedicated to ensuring each guest enjoys a seamless and memorable dining...


  • Toronto, Canada Today living group Full time

    Must be computer literate and a quick learner to updated systems in house. Mange the reservations department, handle all operations from clients invoicing, client relationships by booking guests, arranging housekeeping and all maintenance procedures. Well spoken and written in English Have good people skills with clients, quests, and staff. **Job...


  • Toronto, Canada Chelsea Hotel Full time

    Job Summary - **Purpose** - The Reservations & Revenue Coordinator will serve as direct support to the Director Revenue Management, Revenue Manager and the Reservations Manager, assisting in managing rates and inventory in CRS and OPERA PMS. With focus on the Hotel Website, Global Distribution System (GDS), and Online Travel Agencies (OTA), the Revenue &...

  • Reservations Agent

    2 months ago


    Toronto, Canada Canada Lands Company Full time

    **Short Summary**: The Reservations Agent is responsible for greeting, booking and executing all dining reservations and special requests in all food outlets. They are to provide extraordinary service and information on all CN Tower Food and Beverage products and services. They also need to be informed of all other CN Tower products services and be up to...