Account Manager, Critical Care

7 months ago

Quebec City, Canada Draeger Medical Canada Inc. Full time

Sales - Medical - Draeger Medical Canada Inc. - Job-ID V000008614

Quebec City

Vollzeit

**The Job Responsibilities**
At Dräger, it is our passion and dedication to protect, support and save lives. Our dedication to life naturally extends to the quality of our employees’ lives. They are the essence of our company, and without them, we would not be what we are today - a world leader in medical and safety technology. We are searching for people who want to join us in building “Technology for Life”.

The Account Manager, Critical Care is responsible for achieving annual sales targets, leveraging our cutting-edge solutions to drive the vision of Improving Acute Care. As the primary interface between Dräger and our customers, your role is pivotal in forging strong relationships, customer imtimacy, understanding client needs, and delivering innovative solutions that enhance patients outcomes, reduce cost and improve patient/parents/family satisfaction alike in acute care settings.

Main Accountabilities:

- **Represent Dräger to the account at all hierarchical levels** by achieving territory targets and quotas on an annual basis, pro-actively selling Dräger products & system solutions; managing relationships (via CRM); understanding & implementing the strategic go-to market approach & initiatives for medical (5 year plan); defining individual decision makers; giving sponsorship advice to Dräger management; and propagating the medical strategy / philosophy of Dräger
- **Establish account business plans following the Dräger Medical structure **by planning for the short, medium and long-term in alignment with the national or regional Strategic Account Management Process and the Customers’ installed base (Dräger and non-Dräger); planning via CRM short and longer term deals using Draeger’s established sales tools or processes i.e., blue & green sheets, GPO process; updating and analyzing won and lost orders; monitoring individual deals using account plans; monitoring ROI on marketing actions & using effectively; and updating permanently the deep knowledge about the decision making structure within the account
- **Represent the account within Dräger Medical** by co-ordinating problem solving issues for the customer / Dräger such as order confirmation, invoicing, delivery, training and service requirements; co-ordinating customer needs, for example requests for documentation and offers, demos, head-office visits, clarification and acceptance of terms and conditions, settlement of orders and closing the sale
- **Demonstrations**: Managing demos (e.g. timing and demo equipment specification); the realization of the site in coordination with the appropriate clinical and/or implementation specialist(s)
- **Market communication**:Informing the customer about market trends and alligns the account plan if necessary; updating competitive information through Dräger internal communication; reporting competitive information from the customer to marketing; updating the account information in the CRM-tool; participating actively in meetings; fostering information sharing opportunity between participants; and providing CRM information, so that Sales Management, Account Management and Marketing can use this information in the execution of their tasks
- **Discounts**: Account Manager is to follow the levels of authorization defined by authority decision matrix agreements
- **Systems Sales**:Driving recurring revenue in Digital Solutions and Life Cycle Solutions businesses by achieving or exceeding sales targets, nurturing client relationships, identifying opportunities, collaborating cross-functionally, and ensuring customer satisfaction and retention.

**Your Qualifications**

**Education**:

- Nursing Degree or Respiratory Therapist Degree or Diploma or relevant clinical background.

Related Experience:

- Minimum 3 years of working experience in sales.

Special Competencies/Certifications:

- Established track record of success in sales.
- Sales background in hospital setting preferred
- Ability to effectively present information and respond to questions from customers, managers and other company personnel
- Strong written communication skills
- Bilingual in French and English, both written and verbal required based on territory requirements
- IT Network understanding is definitely an asset
- Proficient in Microsoft Office
- Valid Driver’s license and acceptable driving record
- Valid international travel documents

Working Conditions:

- Office work
- Regional, National and International travel required
- Estimate up 60% travel time required to travel to customers’ sites, most of them in a Hospital environment

**The Dräger Workplace**
In North America, Draeger employs over 1,600 employees working in our major sites in the United States and Canada (in the US: Andover, MA; Telford, PA; Houston / Coppell, TX, and in Canada: Mississauga, ON), including our Sales and Service workforce employees from coast to

  • Account Manager, Critical Care

    2 months ago

    Quebec City, Canada Draeger Medical Canada Inc. Full time

    Sales - Medical - Draeger Medical Canada Inc. - Job-ID V000009659 Quebec City Vollzeit **The Job Responsibilities** At Dräger, it is our passion and dedication to protect, support and save lives. Our dedication to life naturally extends to the quality of our employees’ lives. They are the essence of our company, and without them, we would not be what we...

  • Manager, Critical Infrastructure Ops, Na

    7 months ago

    Quebec City, Canada Vantage Data Centers Full time

    About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...

  • Account Manager

    7 months ago

    Quebec City, Canada STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: The Surgical Account Manager at STERIS is responsible for the overall financial performance and Customer satisfaction in the assigned territory. This is accomplished by...

  • Account Manager

    4 days ago

    Quebec City, Canada Penn Engineered Fasteners Corp Full time

    We are a specialized distributor of engineered fasteners to the automotive and industrial industry throughout North America, Asia and Europe. We currently have an opening for a **Account Manager (Fulltime/Permanent)** **Job Summary** The Account Manager maximizes sales and profitability at current accounts and develops/closes business opportunities with...

  • Account Manager

    7 months ago

    Quebec City, Canada Agilent Technologies Inc. Full time

    The Service and Support Division is designed to increase productivity and efficiency for our customers and is experiencing rapid growth. As SSD Service Account Manager: Canada (Ontario/Quebec), you will be a key contributor to the Agilent Life Sciences and Applied Markets Group (LSAG) service sales team. In this critical sales role, you will utilize your...

  • Account Manager

    3 days ago

    Quebec City, Canada Medtronic Full time

    **Careers that Change Lives!** **Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us and engineer your career! **Align with...

  • Account Manager

    2 weeks ago

    Quebec City, Canada Fenner Dunlop Americas Full time

    Fenner Dunlop is looking for an enthusiastic **Account Manager** to join our Canadian Industrial sales team. The Account Manager will be responsible for managing and maintaining relationships with established distributors and source new business through prospecting new distributors. Conduct all sales-related activities within the assigned territory with the...

  • Critical Facilities Technician, Na

    7 months ago

    Quebec City, Canada Vantage Data Centers Full time

    About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...

  • Cvrm Key Account Manager, Attr

    1 month ago

    Quebec City, Canada AstraZeneca Full time

    **About Our Company**: At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, daring thinking, and innovation - ultimately providing employees with the opportunity to work across teams, functions and even the globe. Recognizing the importance of individualized flexibility, our ways of working allow employees...

  • Accounting Specialist

    7 months ago

    Quebec City, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Critical Facilities Technician, Na

    2 weeks ago

    Quebec City, Canada Vantage Data Centers Full time

    About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...

  • Named Account Manager

    7 months ago

    Quebec City, Canada Palo Alto Networks Full time

    Description de l'entreprise **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way...

  • Named Account Manager

    7 months ago

    Quebec City, Canada Palo Alto Networks Full time

    Description de l'entreprise **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy....

  • Account Management Representative

    19 hours ago

    Quebec City, Canada American Express Global Business Travel Full time

    American Express Global Business Travel (GBT) is dedicated to helping its customers realize the greatest possible value from their investment in travel through increased cost savings, outstanding customer service and greater spend control. GBT equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers...

  • Territory Manager- Quebec

    1 week ago

    Quebec City, Canada ConvaTec Full time

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a FTSE 250 global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. Group revenues in 2021 were over $2 billion....

  • Enterprise Account Manager

    3 days ago

    Quebec City, Canada Logitech B2BGCO Full time

    **Location**: - Québec, Canada - Montreal Metropolitan Area highly preferred **The Team and Role**: We are looking for a B2B Enterprise Sales Account Manager for Québec, Canada. You will drive Logitech commercial B2B sales to large enterprise accounts. You will do this through heavy influencing and direct engagement with key decision makers and...

  • Account Manager

    7 months ago

    Quebec City, Canada State Industrial Products Full time

    Since 1911, State Industrial Products has helped customers "Care for Work Environments"®. Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable....

  • Account Manager

    7 months ago

    Quebec City, Canada Dimonoff Full time

    **Are you passionate about sales and customer contact? Would you like to work locally with a global impact? We've got the perfect job for you!** **We are looking for an Account Manager. Your expertise will be strength within our team!** - **What we offer to the Account Manager**:_ - Family-work balance (recognized by Concilivi) - Flexible working hours +...

  • On-site Critical Incident Counsellor

    7 months ago

    Quebec City, Canada Homewood Health Inc. Full time

    Homewood Health is Canada's leader in mental health and addiction services and we offer the most comprehensive and integrated continuum of services available in Canada. We are redefining mental health and addiction services to help Canadians live healthier, more productive and more fulfilling lives. Homewood Health is looking for an experienced crisis...

  • Key Account Manager, Oncology

    2 weeks ago

    Quebec City, Canada Takeda Pharmaceutical Full time

    **Key Responsibilities**: - You will lead a cross functional team to deliver and shape your territory account plan. You will grow the revenue and market share of the brand, meeting your sales targets and utilizing all resources available to you, tailoring these through a deep understanding of your customer’s needs. - You are expected to develop and...