IT Intern, Applications

1 week ago


Scarborough, Canada First Capital Full time

First Capital [TSX: FCR.UN] is a leading owner, operator, and developer of mixed-use real estate located in Canada’s most densely populated cities. First Capital’s focus is on creating thriving urban neighbourhoods to generate value for businesses, residents, communities, and our investors. We strive for performance excellence at our properties and new developments, creating healthy and sustainable urban neighbourhoods. As one of the Greater Toronto Area’s top employers, we foster a vibrant corporate culture that ensures equal opportunity and well-being for all employees in a dynamic and rewarding workplace.

*
THE OPPORUNITY*:
First Capital’s Intern Program gives you access to enriching opportunities to start and accelerate your career and further your passion. First Capital interns get the unique opportunity to gain real, meaningful work experience, all while gathering insights into the areas of our industry that are most relevant to them. Our program is uniquely hands-on, allowing you to work alongside our leaders on exciting new projects and strategies. Our goal is to leave all our program graduates with a full, 360 understanding of our business.

**THE KIND OF WORK YOU’LL DO**:
*
Support the service delivery team with procurement of assets and confirmation of delivery.
- Engage with the service desk and the business with user onboarding requirements and provide recommendations on improvements.
- Assist with creating or refreshing knowledge base documentation used by the business and the IT team.
- Assist the business analysts with documentation of business requirements as it relates to new enhancements or projects.
- Coordinate project schedules, timelines, meetings etc. for the team.
- Observe and documents IT business processes to aid in the project deliverables.
- Performs functional testing and documents test results to facilitate business UAT as part of the change management process.
- Supports IT team with ad-hoc duties and projects as assigned.

*
WHO YOU ARE**:
*
Enrolled in a post-secondary program specializing in Business, Commerce, Communications, ITIL etc.
- Previous experience in a support or customer service-oriented role.
- Detail-oriented with exceptional documentation skills and be capable of investigating issues and providing recommended solutions.
- A self-starter who has a willingness to learn new skills, investigate new technology and present creative solutions to the team or a broader audience.
- Strong communicator with the ability to engage with the business and instill confidence and credibility. You know how to leverage communication tools.
- Outstanding organizational capabilities with ability to prioritize.
- A team-player; willing to step in and lend a hand as needed and you identify the opportunities to do so.
- Strong computer skills and experience with Office 365 Applications.
- First Capital is proudly a fully vaccinated workforce to ensure the safety of all our employees and visitors._
- Our people are what makes us different. At First Capital we are committed to workplace diversity and inclusion within our organization, therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process._

**Job Types**: Internship, Apprenticeship



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